Customer Coordinator

Schumacher Homes of Virginia Inc; Ruckersville (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and ins

401K with employer match

Paid time off and holidays

Homebuilding discount

Job summary

Schumacher Homes of Virginia Inc is seeking a Customer Coordinator to guide homeowners through preconstruction, coordinate with lenders for construction loans, and support warranty after the build.

This on-your-lot builder emphasizes a 36-hour work week and a strong benefits package, including medical/dental/vision and a 401K with employer match. Join a team that values customer focus and a positive work culture.

Qualifications

• Previous customer service experience (front facing) is required.
• Attention to detail is a must.
• Ability to use standard office equipment.
• Efficient in the use of Microsoft Office applications (Outlook, Word, Excel).

Responsibilities

• Guide homeowners after the sales process through preconstruction meetings.
• Coordinate with lenders to obtain construction loans for homeowners.
• Support warranty processes after the home is built.
• Advocate for customers throughout the build process.

Skills

Customer service (front facing)

Attention to detail

Microsoft Office proficiency

Communication skills

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Description

Schumacher Homes is an award-winning company which strives to be the best on your lot custom homebuilder providing the ultimate customer experience.

36 HOUR WORK WEEK

Our employees drive our success, and we show our appreciation by committing to offering a shorter work schedule to enhance work/life balance.

Quite simply, no one builds a better home, or offers a better place to work. (290 Grange Commons Ridge, Ruckersville, VA 22968).

Our Customer Coordinator

• Works with our homeowners after the sales process by stepping them through their preconstruction meetings.
• Works with lenders to get homeowners construction loans approved.
• Works with warranty after the home is built.
• Becomes the advocate for our customers throughout the build process!

Benefits

• Medical, dental, vision, life, critical illness and accident insurance
• 401K Plan + employer match
• Paid Time Off and Paid Holidays
• Homebuilding discount

WORK HARD, HAVE FUN, PRODUCE RESULTS

Requirements

• Previous customer service experience (front facing).
• Attention to detail is a must.
• Ability to use standard office equipment.
• Efficient in the use of Microsoft Office applications (Outlook, Word, Excel).

You’ll be at home with Schumacher Homes, the premier on-your-lot builder!

As part of our hiring process, we may use technology, including AI-assisted tools, to help review applications and support recruiting decisions. All hiring decisions are ultimately made by our recruiting team and hiring managers.