Customer Coordinator

Schumacher Homes; Virginia, Northern (MN, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Critical illness insurance

Accident insurance

401K with employer match

Paid time off

Paid holidays

Homebuilding discount

Job summary

Schumacher Homes in Charlottesville, VA is looking for a Customer Coordinator to guide homeowners after the sales process through preconstruction meetings, coordinate construction loans with lenders, and manage warranty support.

As the customer advocate throughout the build, you will help ensure a smooth experience, coordinate with our team, and uphold Schumacher Homes' commitment to a shorter 36-hour work week and strong benefits.

Qualifications

• Previous customer service experience (front facing).
• Attention to detail is a must.
• Ability to use standard office equipment.
• Efficient in the use of Microsoft Office applications (Outlook, Word, Excel).

Responsibilities

• Works with our homeowners after the sales process by stepping them through their preconstruction meetings.
• Works with lenders to get homeowners construction loans approved.
• Works with warranty after the home is built.
• Becomes the advocate for our customers throughout the build process!

Job description

Description

Schumacher Homes is an award-winning company which strives to be the best on your lot custom homebuilder providing the ultimate customer experience.

36 HOUR WORK WEEK - Our employees drive our success, and we show our appreciation by committing to offering a shorter work schedule to enhance work/life balance.

Quite simply, no one builds a better home, or offers a better place to work. In our Charlottesville territory (290 Grange Commons Ridge, Ruckersville, VA 22968).

Our Customer Coordinator

• Works with our homeowners after the sales process by stepping them through their preconstruction meetings.


• Works with lenders to get homeowners construction loans approved.


• Works with warranty after the home is built.


• Becomes the advocate for our customers throughout the build process!

Benefits

• Medical, dental, vision, life, critical illness and accident insurance


• 401K Plan + employer match


• Paid Time Off and Paid Holidays


• Homebuilding discount

WORK HARD, HAVE FUN, PRODUCE RESULTS

Requirements

• Previous customer service experience (front facing).


• Attention to detail is a must.


• Ability to use standard office equipment.


• Efficient in the use of Microsoft Office applications (Outlook, Word, Excel).

You'll be at home with Schumacher Homes, the premier on-your-lot builder!

As part of our hiring process, we may use technology, including AI-assisted tools, to help review applications and support recruiting decisions. All hiring decisions are ultimately made by our recruiting team and hiring managers.