Warranty Claims Specialist — SAP & Dealer Support

Generac Power Systems Inc.; North Prairie (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Generac Power Systems Inc. is seeking a Warranty Coordinator to join our Service and Warranty team on-site in Waukesha, Wisconsin. You will process and adjudicate warranty claims, support authorized dealers by phone and email, and ensure compliance with warranty specifications.

The role requires a High School Diploma and 2 years in an office setting, with preferred SAP experience. You will interact with customers and dealers, monitor recalls, and maintain data integrity in our systems.

Qualifications

• 2 years of experience in an office setting.
• Knowledge of warranty processing and claims.
• Strong communication and data entry abilities.

Responsibilities

• Process and adjudicate warranty claims per guidelines.
• Input service notifications and maintain database.
• Assist dealers via phone or email for warranty service.
• Act as SAP Super User within the functional area.

Skills

Phone support

Data entry

Microsoft Office

Mechanical basics

Electrical fundamentals

Education

High School Diploma

Tools

SAP

Job description

Generac Power Systems Inc. is seeking a Warranty Coordinator to join our Service and Warranty team on-site in Waukesha, Wisconsin. You will process and adjudicate warranty claims, support authorized dealers by phone and email, and ensure compliance with warranty specifications.

The role requires a High School Diploma and 2 years in an office setting, with preferred SAP experience. You will interact with customers and dealers, monitor recalls, and maintain data integrity in our systems.