Warehouse Returns & Claims Specialist

Frank Kent Family of Brands; Glendale (AZ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

On-site

Day shift

Overtime may be required

Job summary

Frank Kent Family of Brands in Glendale, AZ is hiring a Returns Associate for our new Glendale Distribution Center. This onsite role supports daily checks in, claims upkeep, dealer returns, and credits processing with Ford and GM.

You will work closely with Receiving and warehouse teams to keep claims accurate and expeditions on track. The position is full-time, day shift, on-site, with potential weekends/overtime and a non-exempt classification.

Qualifications

• High School Diploma or GED preferred.
• Prior warehouse experience a plus.
• Excellent verbal and written communication skills, fluent in English

Responsibilities

• Daily upkeep of claims and dealer returns
• Corresponding with warehouse for restocking and handling credits back to Ford and GM dealerships
• Tracking damaged claims from inbound Ford and GM shipments
• Processing reimbursements from Ford and GM vendors
• Ford and GM claims processing
• Set up RMA’s
• Follow SOPs and safety guidelines
• Keep work areas clean and organized

Skills

Verbal and written communication

Attention to detail

English fluency

Education

High School Diploma or GED

Job description

Frank Kent Family of Brands in Glendale, AZ is hiring a Returns Associate for our new Glendale Distribution Center. This onsite role supports daily checks in, claims upkeep, dealer returns, and credits processing with Ford and GM.

You will work closely with Receiving and warehouse teams to keep claims accurate and expeditions on track. The position is full-time, day shift, on-site, with potential weekends/overtime and a non-exempt classification.