Returns Associate- PHX

Southwest Accessory Group; Glendale (CA); On-site; USD 21,000 - 29,000; Full time

Job summary

Frank Kent Enterprises LTD is seeking a returns associate for on-site work in Receiving. The role involves daily upkeep of claims and dealer returns, coordinating with the warehouse for restocking, and processing credits to Ford and GM dealerships.

You will track damaged claims, process reimbursements, and set up RMAs, while adhering to SOPs and safety guidelines in a fast-paced environment. Strong communication and basic computer skills are preferred.

Qualifications

• Excellent verbal and written communication skills, fluent in English.
• Attention to detail in a fast-paced environment.
• Basic computer experience is helpful.

Responsibilities

• Daily upkeep of claims and dealer returns.
• Corresponding with warehouse for restocking and handling credits back to Ford and GM dealerships
• Tracking damaged claims from inbound Ford and GM shipments
• Processing reimbursements from Ford and GM vendors
• Ford and GM claims processing
• Set up RMA’s
• Follow SOPs and safety guidelines
• Keep work areas clean and organized

Skills

Communication skills

English fluency

Attention to detail

Basic computer skills

Education

High School Diploma or GED

Job description

About the role

The returns associate is responsible for daily checking in, upkeep of claims and dealer returns. Corresponding with receiving supervisor for restocking and processing credits to Ford and GM accordingly.

What you’ll do

• Daily upkeep of claims and dealer returns
• Corresponding with warehouse for restocking and handling credits back to Ford and GM dealerships
• Tracking damaged claims from inbound Ford and GM shipments
• Processing reimbursements from Ford and GM vendors
• Ford and GM claims processing
• Set up RMA’s
• Follow SOPs and safety guidelines
• Keep work areas clean and organized

Qualifications

• High School Diploma or GED preferred
• Prior warehouse experience a plus
• Excellent verbal and written communication skills, fluent in English
• Excellent attention to detail in a fast-paced environment.
• Basic computer experience is helpful

Physical Demands:

Standing, Walking, Reaching/Bending, Endurance, Balancing/Mobility, Manual Dexterity, Exposure to varying conditions, Repetitive Motion, Lifting to 50 lbs. consistently, safety equipment, loud noises: 8-hour work shift

Reasonable Accommodation Statement

Consistent with the Americans with Disabilities Act (ADA) in the State of Texas, it is the policy of Frank Kent Enterprises LTD to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy requests for reasonable accommodation apply to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Brandi Beall at [e-mail].

Work Environment & Schedule: Day Shift, Full Time, on-site

May occasionally require weekends or overtime

Classification: Non-Exempt

Salary/Hourly: Hourly

Department: Receiving

Reports To: Receiving Supervisor

Salary Band: $18.00