Returns Receiver & Shipping Specialist

United Refrigeration, Inc.; Goodyear, Northern (AZ, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

United Refrigeration, Inc. in Goodyear, AZ is seeking a Returns Clerk to receive defective products, log them into our OS, verify data, and process vendor returns.

You will support accurate inventory, coordinate with branches, and ensure paperwork and RMPO/RAO flow follow vendor procedures. The role requires forklift experience, detail orientation, and the ability to lift heavy items in a climate-controlled warehouse.

Qualifications

• Knowledge of inventory receiving procedures required.
• Ability to accurately verify product information, including date codes, serial numbers, and piece counts.
• Ability to accurately process return information in OS.
• Ability to follow vendor-specific return procedures.
• Fork lift experience mandatory requirement

Responsibilities

• Receive defective product from branches and enter the product into the OS.
• Verify entered information matches defective product, including date codes and serial numbers.
• Place incoming product in designated collection area identified by vendor name and account number.
• Process weekly, bi-monthly, and monthly vendor returns.
• Verify that piece count in OS matches physical piece count on hand.
• Create RMPO when an RMPO is not required and send parts to vendor.
• Submit RMAs to vendor by email with required Excel report when RGA is required.
• Upload EDI files to vendor portal when required.
• Forward paperwork to Philadelphia Returns Office for individual claim entry and retain parts for 90 days.

Skills

Inventory receiving

Verify product info

Return processing

Vendor procedures

Forklift

Tools

Excel

Vendor portals

Computer

Job description

United Refrigeration, Inc. in Goodyear, AZ is seeking a Returns Clerk to receive defective products, log them into our OS, verify data, and process vendor returns.

You will support accurate inventory, coordinate with branches, and ensure paperwork and RMPO/RAO flow follow vendor procedures. The role requires forklift experience, detail orientation, and the ability to lift heavy items in a climate-controlled warehouse.