Warehouse Operations Manager: Lead, Optimize & Inspire

Nordstrom, Inc.; Elizabethtown (Lancaster County); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and PTO

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. seeks an Operations Manager to lead a warehouse team and drive the business strategy with a focus on safety, quality, and performance. The role involves coaching a ~20-person team, recruiting and training talent, and delivering on budget targets.

The position requires proven warehouse leadership, data-driven decision making, and strong communication skills. This is a fulltime on-site role with comprehensive benefits and opportunities for growth within Nordstrom’s logistics

Qualifications

• 5+ years of warehouse experience in a managerial role.
• Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality.
• Demonstrated capabilities in developing others and growing leadership competencies in their direct reports.
• Strong knowledge of warehousing.
• Ability to analyze data and determine actions based on improvement opportunities.
• Experience with KPIs and performance scorecards.

Responsibilities

• Support the business strategy and drive results for safety, quality and performance.
• Lead, develop, and grow the performance of a team of about 20 employees.
• Recruiting, selecting, onboarding, and training the right resources.
• Drive warehouse results by coaching, counseling, and disciplining employees; planning, monitoring, and providing feedback on job performance.
• Drive professional knowledge through education and networking; participate in professional societies.
• Own process improvement through problem‑solving, project management, and continuous improvement methodologies.
• Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.
• Drive KPI metrics as well as 4DX and facility performance scorecards.

Skills

Leadership

Team management

Data analysis

KPI tracking

Verbal & written communication

Budgeting

Tools

Warehouse management software

Databases

Job description

Nordstrom, Inc. seeks an Operations Manager to lead a warehouse team and drive the business strategy with a focus on safety, quality, and performance. The role involves coaching a ~20-person team, recruiting and training talent, and delivering on budget targets.

The position requires proven warehouse leadership, data-driven decision making, and strong communication skills. This is a fulltime on-site role with comprehensive benefits and opportunities for growth within Nordstrom’s logistics