Operations Manager - Lead Teams, Drive CI & KPIs

Nordstrom, Inc.; Cedar Rapids (IA); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical/Vision benefits

Paid time off (PTO)

Merchandise discount

Job summary

Nordstrom, Inc. is seeking an Operations Manager to lead a warehouse team of about 20 employees, focusing on safety, quality, and performance.

The role includes coaching, budget oversight, and implementing corrective actions to meet financial standards. The ideal candidate will have 5+ years in warehouse management, strong data analytics, and experience with warehouse management software; excellent communication skills are required.

Qualifications

• Minimum 5 years of warehouse management experience.
• Proven ability to implement continuous improvement actions.
• Strong leadership and development of direct reports.
• Knowledge of warehousing KPIs and performance metrics.

Responsibilities

• Lead a team of ~20 employees and drive performance.
• Manage recruiting, onboarding, and training processes.
• Coach and discipline to meet safety, quality, and performance targets.
• Oversee budgeting, expenditures, and variances; take corrective actions.
• Drive CI projects and data-driven improvements.

Skills

Warehouse leadership

Budgeting & cost control

KPI tracking & analytics

Coaching & people dev.

Staff scheduling

Tools

WMS software

Job description

Nordstrom, Inc. is seeking an Operations Manager to lead a warehouse team of about 20 employees, focusing on safety, quality, and performance.

The role includes coaching, budget oversight, and implementing corrective actions to meet financial standards. The ideal candidate will have 5+ years in warehouse management, strong data analytics, and experience with warehouse management software; excellent communication skills are required.