Warehouse Operations Analyst

Staples, Inc. Careers; Portland (OR); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive Pay

FT/PT benefits

PTO & Holidays

Employee discounts

Job summary

Staples is seeking a detail-oriented operations data analyst in Portland to support our distribution and fulfillment teams. You will run reports in WMS systems, assist leaders with workflow management, and provide data-driven recommendations to improve efficiency and service levels.

Ideal candidates bring strong Excel skills, familiarity with WMS/Sunbeam systems, and the ability to collaborate with clerical staff, supervisors, and central administration.

Qualifications

• Significant above average math skills.
• Verbal, written and communications skills with a focus on detail oriented.
• Calculable building metrics and knowledge of Staples product flow and interdependencies between departments.
• Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes.

Responsibilities

• Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
• Assist department leader in managing the workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Assist with communicating information to departmental teams.
• Analyze data from information and develop recommendations for action or improvement.
• Maintain system as required due to upgrades or business changes.
• Ensure compliance with systems and SOPS and audit activity to ensure compliance.
• Coordinate and communicate any major changes or enhancements to the systems.
• Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
• Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
• Provide support and backup for operations specialist role in other departments as needed.
• Provide support and backup in various warehouse functional areas as needed.
• Direct associate concerns to department leader.

Skills

Math skills

Communication skills

Data analysis

Tools

EXE/PKMS/WMS

Sunbeam

BRIO

Galaxy AS/400

Job description

Staples is seeking a detail-oriented operations data analyst in Portland to support our distribution and fulfillment teams. You will run reports in WMS systems, assist leaders with workflow management, and provide data-driven recommendations to improve efficiency and service levels.

Ideal candidates bring strong Excel skills, familiarity with WMS/Sunbeam systems, and the ability to collaborate with clerical staff, supervisors, and central administration.