Warehouse Operations & Data Insights Specialist

Socket.dev; La Vergne (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

Inclusive culture with associate-led B

Business Resource Groups

Job summary

Staples in La Vergne, TN is seeking an Operations Analyst to support our supply chain by running reports in WMS and Sunbeam, assisting leadership, and ensuring accurate metrics. You’ll collaborate with clerical, supervisors, and central teams to optimize processes and maintain system integrity.

The role emphasizes data-driven improvements, cross‑team communication, and adherence to SOPs, with a focus on high‑touch customer service support and reliable operations across warehouse functions.

Qualifications

• 1+ years of basic Microsoft Excel computer skills
• 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan
• Certification in Material Handling equipment or willingness to learn

Responsibilities

• Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
• Assist department leader in managing the workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Assist with communicating information to departmental teams.
• Analyze data from information and develop recommendations for action or improvement.
• Maintain system as required due to upgrades or business changes.
• Ensure compliance with systems and SOPs and audit activity to ensure compliance.
• Coordinate and communicate any major changes or enhancements to the systems.
• Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
• Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
• Provide support and backup for operations specialist role in other departments as needed.
• Provide support and backup in various warehouse functional areas as needed.
• Direct associate concerns to department leader.

Skills

Data analysis

Reporting and metrics

Communication

Teamwork

Tools

EXE/PKMS/WMS

Sunbeam

BRIO

Galaxy AS/400

Cubiscan

AMS software for Cubiscan

Job description

Staples in La Vergne, TN is seeking an Operations Analyst to support our supply chain by running reports in WMS and Sunbeam, assisting leadership, and ensuring accurate metrics. You’ll collaborate with clerical, supervisors, and central teams to optimize processes and maintain system integrity.

The role emphasizes data-driven improvements, cross‑team communication, and adherence to SOPs, with a focus on high‑touch customer service support and reliable operations across warehouse functions.