Data-Driven Operations Specialist (WMS & Analytics)

Socket.dev; La Vergne (TN); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

112 Hours PTO + 7 holidays

401(k) match

Health and wellness programs

Employee discounts

Job summary

Staples is seeking a roles-focused team member to run reports in WMS and related systems, support workflow management, and provide data-driven recommendations. You will assist supervisors with reporting and communicate updates across departments.

Ideal candidates bring Excel skills, familiarity with WMS tools, and strong collaboration to improve processes. The role offers full-time hours, and comprehensive employee benefits.

Qualifications

• 1+ years of basic Microsoft Excel computer skills.
• 1+ years of basic knowledge of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan.
• Certification in Material Handling equipment or willingness to learn.

Responsibilities

• Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
• Assist department leader in managing the workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Assist with communicating information to departmental teams.
• Analyze data from information and develop recommendations for action or improvement.
• Maintain system as required due to upgrades or business changes.
• Ensure compliance with systems and SOPS and audit activity to ensure compliance.
• Coordinate and communicate any major changes or enhancements to the systems.
• Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
• Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
• Provide support and backup for operations specialist role in other departments as needed.
• Provide support and backup in various warehouse functional areas as needed.
• Direct associate concerns to department leader.

Skills

Math skills

Verbal communication

Team coordination

Tools

Excel

EXE/PKMS/WMS

Sunbeam

BRIO

Cubiscan

AMS Cubiscan

Galaxy AS/400

Job description

Staples is seeking a roles-focused team member to run reports in WMS and related systems, support workflow management, and provide data-driven recommendations. You will assist supervisors with reporting and communicate updates across departments.

Ideal candidates bring Excel skills, familiarity with WMS tools, and strong collaboration to improve processes. The role offers full-time hours, and comprehensive employee benefits.