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Benefits offered by this job
Paid Time Off (PTO)
401(k)
Medical, dental, and vision insurance
Monthly Bonus
Job summary
A transportation logistics company in Ann Arbor, Michigan, seeks an experienced Customer Service Representative. This role is key in providing exceptional service, managing customer inquiries, and performing administrative tasks. Applicants must have a high school diploma or GED, along with at least one year of customer service experience. The position offers a competitive rate of $30.50 per hour, comprehensive benefits including medical insurance, PTO, and a monthly bonus.
Qualifications
1+ years of proven customer service experience is required.
Effective communication skills and ability to work in teams.
Experience in handling multi-tasking and administrative duties.
Responsibilities
Provide exceptional customer service internally and externally.
Manage switchboard and assist with customer inquiries.
Keep track of customer accounts and ensure updates.
Skills
Customer service skills
Communication
Multi-tasking
Microsoft Office
Education
High school diploma or GED
Tools
Microsoft Word
Microsoft Excel
Job description
A transportation logistics company in Ann Arbor, Michigan, seeks an experienced Customer Service Representative. This role is key in providing exceptional service, managing customer inquiries, and performing administrative tasks. Applicants must have a high school diploma or GED, along with at least one year of customer service experience. The position offers a competitive rate of $30.50 per hour, comprehensive benefits including medical insurance, PTO, and a monthly bonus.