Warehouse Customer Service Rep | PTO, 401(k), Monthly Bonus

Logfret; Arlington (TX); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Life Insurance

Paid Time Off (PTO)

401(k)

Medical, dental, and vision insurance programs

Monthly Bonus

Job summary

A logistics firm located in Arlington, Texas is seeking an experienced Customer Service Representative for their warehouse operations. The role requires providing exceptional internal and external customer service, managing phone inquiries, and coordinating with various systems and processes. Applicants should have a high school diploma, at least one year of customer service experience, and familiarity with Microsoft Office. The position offers a pay rate of $30.50 per hour along with benefits such as medical insurance and paid time off.

Qualifications

• 1 year of proven customer service experience.
• Ability to work independently and in a team environment.
• Must have experience with Microsoft Office: Word and Excel.

Responsibilities

• Provide exceptional customer service internally and externally.
• Manage switchboard and answer or direct incoming phone calls.
• Assist with granting site access and updating usernames and passwords for clients.
• Provide information to customers via phone and email.
• Keep track of customer accounts and make updates with new account information as necessary.
• Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.

Skills

Customer service skills

Communication skills

Multi-tasking

Microsoft Office: Word and Excel

Education

High school diploma or GED

Job description

A logistics firm located in Arlington, Texas is seeking an experienced Customer Service Representative for their warehouse operations. The role requires providing exceptional internal and external customer service, managing phone inquiries, and coordinating with various systems and processes. Applicants should have a high school diploma, at least one year of customer service experience, and familiarity with Microsoft Office. The position offers a pay rate of $30.50 per hour along with benefits such as medical insurance and paid time off.