Warehouse Customer Service Pro — PTO, 401(k), Monthly Bonus

Logfret; Detroit (MI); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Paid Time Off (PTO)

401(k)

Medical, dental, and vision insurance

Monthly Bonus

Life Insurance

Job summary

A leading freight forwarding company is seeking an experienced Customer Service Representative in Detroit. The role involves providing exceptional customer service, managing calls, and maintaining customer accounts. Key requirements include at least one year of customer service experience and proficiency in Microsoft Office. This role offers a competitive salary of $30.50 per hour along with benefits like medical insurance, paid time off, and a 401(k) plan.

Qualifications

• At least 1 year of proven customer service experience is required.
• Ability to successfully multi-task and meet deadlines.
• Must have experience with Microsoft Office.

Responsibilities

• Provide exceptional customer service internally and externally.
• Manage switchboard and direct incoming calls.
• Maintain customer accounts and ensure thorough follow-ups.

Skills

Customer service skills

Communication skills

Microsoft Office (Word and Excel)

Education

High school diploma or GED

Job description

A leading freight forwarding company is seeking an experienced Customer Service Representative in Detroit. The role involves providing exceptional customer service, managing calls, and maintaining customer accounts. Key requirements include at least one year of customer service experience and proficiency in Microsoft Office. This role offers a competitive salary of $30.50 per hour along with benefits like medical insurance, paid time off, and a 401(k) plan.