Warehouse Customer Service Rep | PTO, 401(k), Monthly Bonus

Logfret; Sterling Heights (MI); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Paid Time Off (PTO)

Life Insurance

401(k)

Medical, dental, and vision insurance programs

Monthly Bonus

Job summary

An international freight forwarding company located in Sterling Heights, Michigan, is seeking an experienced Customer Service Representative. This role focuses on providing exceptional customer service, managing incoming inquiries, and maintaining customer accounts. Candidates should have at least one year of proven customer service experience and be proficient in Microsoft Office. The position offers a competitive pay rate of $30.50 per hour, benefits including medical, dental, vision insurance, a monthly bonus, and 401(k) participation.

Qualifications

• Must have 1 year of proven customer service experience.
• Ability to work independently and in a team environment.
• Ability to successfully multi-task and meet deadlines.

Responsibilities

• Provide exceptional customer service internally and externally.
• Manage switchboard and answer or direct incoming phone calls.
• Ensure timely follow-ups to customer interactions.

Skills

Customer service skills

Communication skills

Multi-tasking

Microsoft Office: Word and Excel

Education

High school diploma or GED

Job description

An international freight forwarding company located in Sterling Heights, Michigan, is seeking an experienced Customer Service Representative. This role focuses on providing exceptional customer service, managing incoming inquiries, and maintaining customer accounts. Candidates should have at least one year of proven customer service experience and be proficient in Microsoft Office. The position offers a competitive pay rate of $30.50 per hour, benefits including medical, dental, vision insurance, a monthly bonus, and 401(k) participation.