Warehouse Customer Service Rep | PTO, 401(k), Monthly Bonus

Logfret; Dallas (TX); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Paid Time Off (PTO)

401(k)

Medical, dental, and vision insurance

Monthly Bonus

Life Insurance

Job summary

A leading logistics company located in Dallas is seeking an experienced Customer Service Rep to provide exceptional service and support to clients. Responsibilities include managing calls, tracking customer accounts, and ensuring customer satisfaction. Ideal candidates will have at least one year of customer service experience and be proficient in Microsoft Office. The position offers $30.50 per hour, with benefits such as a 401(k), PTO, and medical insurance.

Qualifications

• 1+ years of proven customer service experience required.
• Must communicate professionally with customers.
• Drug screening and background check required.

Responsibilities

• Provide exceptional customer service internally and externally.
• Manage switchboard and answer/direct incoming phone calls.
• Keep track of customer accounts and update information.
• Provide information to customers via phone and email.

Skills

Customer service skills

Communication skills

Microsoft Office (Word, Excel)

Multi-tasking

Education

High school diploma or GED

Job description

A leading logistics company located in Dallas is seeking an experienced Customer Service Rep to provide exceptional service and support to clients. Responsibilities include managing calls, tracking customer accounts, and ensuring customer satisfaction. Ideal candidates will have at least one year of customer service experience and be proficient in Microsoft Office. The position offers $30.50 per hour, with benefits such as a 401(k), PTO, and medical insurance.