VP, Transformation Programs & Product Leadership

JPMorganChase; Charlotte (NC); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorganChase in Charlotte, NC is seeking a Vice President to lead high-priority transformation programs for client onboarding and service. You will turn strategic priorities into executable programs, design future-state operating models, and align partners across business, product, technology, controls, and operations to achieve shared outcomes.

The role demands hands-on leadership with end-to-end accountability from problem definition to value realization, requiring strong problem-solving,

Qualifications

• Bachelor's degree and 7+ years of transformation/strategy experience.
• Proven track record leading complex cross-functional programs.
• Structured problem-solving and data-driven decision making.
• Executive presence with influencing senior stakeholders.
• Advanced PowerPoint skills for executive materials.
• Analytical skills to derive insights and monitor value realization.
• Excellent written and verbal communication across audiences.
• Disciplined program leadership including governance and change management.
• Ability to operate in fast-paced, evolving environments.

Responsibilities

• Lead end-to-end transformation: cross-functional initiatives with governance and milestones.
• Translate strategy into roadmaps and operating-model changes.
• Assess processes, identify opportunities, and design scalable models.
• Develop problem statements, business cases, and recommendations.
• Coordinate dependencies and surface trade-offs across teams.
• Build alignment among senior leaders without direct authority.
• Create concise, decision-oriented executive updates.
• Partner on pilots, adoption, and value realization.
• Identify opportunities to apply AI/automation to improve outcomes.
• Develop reusable methods and governance standards for repeatable success.

Skills

Transformation leadership

Program management

Executive communication

Problem solving

Structured thinking

Governance & planning

Cross-functional collaboration

Influencing without authority

PowerPoint storytelling

Data-driven decision making

Education

Bachelor's degree

Tools

Microsoft PowerPoint

Job description

JPMorganChase in Charlotte, NC is seeking a Vice President to lead high-priority transformation programs for client onboarding and service. You will turn strategic priorities into executable programs, design future-state operating models, and align partners across business, product, technology, controls, and operations to achieve shared outcomes.

The role demands hands-on leadership with end-to-end accountability from problem definition to value realization, requiring strong problem-solving,