VP, Operations Transformation & Strategy

Next Frontier Capital; New York (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Business Manager / Vice President to drive strategic transformation initiatives within CIB Operations.

You will partner with senior leaders to translate strategy into actionable roadmaps, ensure governance, and deliver measurable value across Front Office, Operations, Finance, Technology and Business Management. The role demands a seasoned leader with governance discipline, strong stakeholder management, and the ability to lead complex programs in a global

Qualifications

• Bachelor’s degree required.
• 7+ years of relevant experience managing large-scale transformation initiatives.
• Experience in financial services, strategy consulting, or technology — ideally in strategy, transformation, business management, chief operating office or chief of staff roles.
• Proven ability to lead complex cross-functional initiatives and engage, influence, and build relationships with senior executives, business leaders, and key stakeholders.
• Strong verbal and written communication skills, including the ability to simplify complex topics for senior audiences and drive decision making.
• Strong analytical, problem-solving, and project management skills, with experience tracking performance, risks, dependencies, and outcomes.
• High proficiency in PowerPoint, Excel, and analytical tools used to develop executive materials, reporting, and data-driven insights.
• Comfortable working with ambiguity, managing competing priorities, and delivering results in a fast-paced environment.

Responsibilities

• Drive the execution, governance, and acceleration of strategic transformation initiatives across CIB Operations, ensuring delivery against scope, timeline, budget, and business outcomes.
• Operationalize delivery plans by maintaining clear milestones, dependencies, success metrics, and executive reporting.
• Run effective governance that drives accountability, transparency, and rapid decision-making; surface and unblock bottlenecks.
• Proactively manage delivery health across the portfolio: progress, adoption, benefits realization, risks, issues, dependencies, and controls.
• Deliver executive-ready communications that articulate progress, trade-offs, issues, decisions required, and recommended actions.
• Enable cross-functional coordination by building alignment across stakeholders, clarifying roles and responsibilities, and driving follow-through.
• Support thought leadership and special projects across topics such as Workforce of the Future, skills & learning, communications and colleague engagement, and value/ROI measurement.
• Support the Managing Director, CIB Operations CFO’s agenda, including driving delivery of CFO-sponsored priorities and the book of work.
• Support the wider CIB Operations senior management team by enabling alignment across priorities and driving consistent messaging.
• Own the operating cadence for priority initiatives (quarterly planning, progress reviews, action tracking) with clear decisions.

Skills

Stakeholder management

Strategic thinking

Communication

Project management

Analytical skills

Presentation skills

Education

Bachelor’s degree

MBA (preferred)

Tools

PowerPoint

Excel

Analytical tools

Job description

JPMorgan Chase & Co. is seeking a Business Manager / Vice President to drive strategic transformation initiatives within CIB Operations.

You will partner with senior leaders to translate strategy into actionable roadmaps, ensure governance, and deliver measurable value across Front Office, Operations, Finance, Technology and Business Management. The role demands a seasoned leader with governance discipline, strong stakeholder management, and the ability to lead complex programs in a global