VP, Strategic Client Partnerships & Growth

Cigna Healthcare; Charlotte (NC); On-site; USD 220,000 - 420,000; Full time

Job summary

Cigna Healthcare in Charlotte is seeking a Vice President of Client Management to lead strategic relationships with employer and health plan clients. This is a full-time, on-site role based in the Charlotte Metro area, overseeing client account teams to ensure retention, growth, and satisfaction through aligned solutions and proactive service delivery.

The role collaborates with Sales, Underwriting, Clinical, Operations, and Finance to design integrated health benefit solutions that meet client

Qualifications

• Experience in business relationship and account management to grow strategic client partnerships.
• Strong finance and asset management skills to interpret performance and pricing decisions.
• Proven sales capabilities including negotiation and growth strategy execution.
• Extensive client leadership experience in health benefits, care, or insurance.
• Ability to lead diverse teams and drive cross-functional collaboration.
• Exceptional communication and stakeholder management at executive levels.
• Strategic, analytical mindset with data-driven decision making.

Responsibilities

• Lead strategic relationships with key employer and health plan clients.
• Oversee client account teams to drive retention and growth.
• Develop and execute client strategies and business reviews.
• Monitor performance against financial and operational targets.
• Coach and mentor leaders across teams and functions.
• Represent Cigna Healthcare in high-level client engagements.

Skills

Relationship management

Account management

Finance management

Sales skills

Leadership

Cross-functional collaboration

Stakeholder management

Data-driven decision making

Executive communication

Education

Bachelor's degree in business/finance/health administration

MBA or equivalent

Job description

Cigna Healthcare in Charlotte is seeking a Vice President of Client Management to lead strategic relationships with employer and health plan clients. This is a full-time, on-site role based in the Charlotte Metro area, overseeing client account teams to ensure retention, growth, and satisfaction through aligned solutions and proactive service delivery.

The role collaborates with Sales, Underwriting, Clinical, Operations, and Finance to design integrated health benefit solutions that meet client