VP, SMB Growth & AI-Driven Sales Leadership

Motive; Nashville (TN); On-site; USD 180,000 - 260,000; Full time

Job summary

Motive is seeking an exceptional Vice President, SMB to lead our high-volume inside sales and account management organization in Nashville. This executive will oversee a global team of New Logo reps and Account Managers, drive AI-enabled processes, and transform our GTM motions into a world-class model of operational efficiency.

You will focus on stabilizing controllable churn, elevating cross-sell, and accelerating multi-product adoption.

Qualifications

• 10+ years of progressive sales, account management, or post-sales leadership experience in SMB B2B SaaS or hardware/IoT environments.
• Strong data-driven mindset with track record of using metrics to drive decisions.
• Experience leading large, distributed inside sales and account management teams.

Responsibilities

• Lead a high-volume inside sales and account management organization across SMB customers.
• Oversee global reps and managers with US-based Directors in Austin, and offshore hubs.
• Drive AI-enabled workflows, automation, and product-led growth triggers across the customer lifecycle.
• Stabilize churn, increase cross-sell/attach rates, and optimize renewals and monetization strategies.
• Partner with Product, Lifecycle Marketing, and Finance to implement scalable GTM processes and loyalty programs.

Job description

Motive is seeking an exceptional Vice President, SMB to lead our high-volume inside sales and account management organization in Nashville. This executive will oversee a global team of New Logo reps and Account Managers, drive AI-enabled processes, and transform our GTM motions into a world-class model of operational efficiency.

You will focus on stabilizing controllable churn, elevating cross-sell, and accelerating multi-product adoption.