VP, SMB Sales & Accounts — AI-Driven Growth Leader

ProducePay; Texas; Remote; USD 180,000 - 240,000; Full time

Job summary

Motive is seeking a Vice President, SMB to lead high-volume inside sales and account management across global teams, including US-based leaders and offshore reps. You will drive digital transformation, pairing human talent with AI-driven workflows to stabilize churn and lift cross-sell across SMBs.

This role emphasizes data-driven decisions, collaboration with Product, Marketing, and Business Development, and travel to hubs like SF, Austin, and Nashville.

Qualifications

• Led large, distributed inside sales/account teams (hundreds) globally.
• Experience with AI-driven automation and product telemetry.
• Deep post-sales, retention, and expansion experience in SMB SaaS/IoT.
• Data-driven decision making with metrics over anecdotes.

Responsibilities

• Drive digital transformation by AI automation and self-service workflows.
• Lead a global inside sales and account management team with offshore hubs.
• Analyze churn and forecast to maximize retention.
• Automate lifecycle touchpoints with marketing and product partners.
• Expand ACV with multi-product cross-sell and attachments.
• Improve renewals by overhauling renewals/billing.
• Explore monetization partnerships with business development.

Skills

Large-Scale Leadership

AI & Automation mindset

Post-Sales & Account Management

Data-Driven decision making

Product-To-Sales Fluency

Travel Flexibility

Job description

Motive is seeking a Vice President, SMB to lead high-volume inside sales and account management across global teams, including US-based leaders and offshore reps. You will drive digital transformation, pairing human talent with AI-driven workflows to stabilize churn and lift cross-sell across SMBs.

This role emphasizes data-driven decisions, collaboration with Product, Marketing, and Business Development, and travel to hubs like SF, Austin, and Nashville.