VP, Site Reliability Engineering Lead — Resilient Platforms

JPMorgan Chase; Plano (TX); On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorganChase in Plano, TX is seeking a Lead Site Reliability Engineer to guide a team within the Infrastructure Platforms (Web Hosting) group, shaping reliability strategy and platform resilience.

You will lead incident response, apply AI-enabled tooling, and mentor peers while partnering with engineering and business stakeholders to improve service levels, scalability, and security.

Qualifications

• Formal training or certification in site reliability engineering.
• Proven ability to implement SRE best practices and toil reduction.

Responsibilities

• Lead resiliency design reviews and mentor engineers.
• Improve service levels with data-driven analysis.
• Act as primary incident lead for critical apps.
• Apply enterprise AI to incident triage and post-incident analysis.
• Drive adoption of AI-assisted reliability workflows.
• Collaborate with stakeholders to set SLOs and error budgets.
• Ensure security, compliance, and auditability across platforms.

Skills

Python

Java/Spring Boot

Ansible

Observability

CI/CD

Networking basics

Mentoring

Education

SRE certification (e.g., SRE/DevOps)

Tools

Grafana

Dynatrace

Prometheus

CloudWatch

Splunk

Job description

JPMorganChase in Plano, TX is seeking a Lead Site Reliability Engineer to guide a team within the Infrastructure Platforms (Web Hosting) group, shaping reliability strategy and platform resilience.

You will lead incident response, apply AI-enabled tooling, and mentor peers while partnering with engineering and business stakeholders to improve service levels, scalability, and security.