SRE Lead: AI-Driven Resilience & Incident Leader

JPMorgan Chase & Co.; Kentucky; On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Lead Site Reliability Engineer to shape reliability strategy within Enterprise Technology, Infrastructure Platforms. You will lead a team, design resiliency reviews, and mentor engineers across multiple domains.

You will own incident response for mission-critical services, drive post-incident learning, and champion automation with Python, Shell, and Ansible. A strong leadership presence and deep SRE expertise are required.

Qualifications

• Formal training or certification on site reliability engineering concepts.
• Demonstrated proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices.
• Fluent in programming languages such as Python, Java/Spring Boot, .Net.

Responsibilities

• Models and champions site reliability culture and practices; documents and shares knowledge.
• Leads initiatives to improve reliability and stability using data-driven analytics.
• Defines service level indicators and objectives with stakeholders; monitors error budgets.
• Utilizes AI capabilities to accelerate major-incident triage, troubleshooting, and post-incident analysis with proper validation.
• Acts as main incident contact to resolve issues quickly and minimize financial impact.
• Provides technical leadership and mentorship across SD-WAN/SDA/SDN, routing, switching, and network security.
• Leads automation using Python, Shell, and Ansible to reduce toil and improve reliability.
• Drive readiness reviews, resilience testing, and change safety in collaboration with platform teams.

Skills

Python

Java/Spring Boot

.NET

AI-assisted SRE

Observability

Troubleshooting

Education

Site Reliability Engineering certification

Tools

Ansible

Python

Shell

Docker

Kubernetes

Job description

JPMorgan Chase & Co. is seeking a Lead Site Reliability Engineer to shape reliability strategy within Enterprise Technology, Infrastructure Platforms. You will lead a team, design resiliency reviews, and mentor engineers across multiple domains.

You will own incident response for mission-critical services, drive post-incident learning, and champion automation with Python, Shell, and Ansible. A strong leadership presence and deep SRE expertise are required.