VP Revenue Operations & Enablement

One Call; Baton Rouge (LA); Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Remote work

Competitive compensation

Career growth

Job summary

One Call seeks a Vice President of Sales Operations to lead the operational engine behind the commercial organization. This executive owns onboarding, client reporting, Salesforce administration, and forecasting to turn contracts into revenue and trusted client relationships.

Reporting to the Chief Commercial Officer, the role unifies five functions—implementation, reporting, pipeline governance, process improvement, and forecasting—into a single leadership entity to reduce handoff gaps and

Qualifications

• Bachelor's degree in business, finance, healthcare administration, analytics, or related field (educational requirement).
• Ten or more years of progressive experience in sales operations, revenue operations, business operations, or commercial strategy.
• Five or more years of people leadership experience, including leading managers or directors.
• Direct experience owning Salesforce as a business system, including pipeline design and reporting architecture.
• Demonstrated ownership of a forecasting process with accountability to executive leadership.
• Experience leading client implementation or onboarding functions in a B2B services environment.

Responsibilities

• Owns implementation from contract to stabilized operation and onboarding new clients.
• Lead the implementation team to expand accounts into additional service lines or products.
• Establish a standardized, scalable implementation methodology with milestones and exit criteria.
• Own the handoff between sales and operations, ensuring commitments are documented and feasible.
• Drive time-to-go-live and time-to-first revenue, removing onboarding bottlenecks.
• Coordinate cross-functional dependencies across clinical operations, IT, billing, and account management.
• Own client reporting standards and governance over metrics, data sources, and definitions.
• Manage Salesforce governance, data hygiene, and CRM roadmap with governance of data and access.

Job description

One Call seeks a Vice President of Sales Operations to lead the operational engine behind the commercial organization. This executive owns onboarding, client reporting, Salesforce administration, and forecasting to turn contracts into revenue and trusted client relationships.

Reporting to the Chief Commercial Officer, the role unifies five functions—implementation, reporting, pipeline governance, process improvement, and forecasting—into a single leadership entity to reduce handoff gaps and