Remote VP Revenue Operations

One Call; Hartford (CT); Remote; USD 180,000 - 250,000; Full time

Job summary

One Call seeks a strategic VP of Sales Operations to own the commercial operational engine, turning signed agreements into live revenue with robust data, systems and processes. You will unify five functions—implementation, reporting, Salesforce, process improvement, and forecasting—under one leadership to reduce handoffs and improve predictability.

You will lead teams, set standards, and partner with executives to deliver transparent, accurate performance metrics and scalable, compliant

Qualifications

• Bachelor's degree or higher in business, analytics, healthcare administration or related field.
• Ten+ years in sales operations or revenue operations; 5+ years leading teams.
• Experience owning Salesforce as a business system and forecasting process.
• Proven ability to implement onboarding/implementation in B2B services.
• Strong analytical capability and data-driven decision making.

Responsibilities

• Own client onboarding from contract through stabilized operation.
• Lead implementation team to onboard clients and expand services.
• Standardize scalable onboarding methodology with stages, milestones, and exit criteria.
• Own CRM and pipeline governance, data hygiene, and reporting standards.
• Drive automation and self-service reporting, reducing manual workloads.
• Lead forecasting, reporting, and executive-grade dashboards across segments.

Skills

Sales operations

Forecasting

CRM administration

Data analysis

Process improvement

Leadership

Education

Bachelor's degree in business/analytics/related field

Tools

Salesforce

CRM systems

BI dashboards

Job description

One Call seeks a strategic VP of Sales Operations to own the commercial operational engine, turning signed agreements into live revenue with robust data, systems and processes. You will unify five functions—implementation, reporting, Salesforce, process improvement, and forecasting—under one leadership to reduce handoffs and improve predictability.

You will lead teams, set standards, and partner with executives to deliver transparent, accurate performance metrics and scalable, compliant