Head of Sales Operations & Forecasting

One Call; Lincoln (NE); Remote; USD 180,000 - 240,000; Full time

Job summary

One Call is seeking a seasoned executive to lead Sales Operations, overseeing onboarding, client reporting, CRM governance, and forecasting to drive revenue visibility and operational efficiency.

The VP will unify five functions, ensure accurate data, and partner with finance and clinical operations to optimize contract-to-cash and reporting accuracy. This role requires strong leadership and healthcare industry understanding.

Qualifications

• Ten or more years of progressive experience in sales operations, revenue operations, business operations, or commercial strategy.
• Strong analytical capability with fluency in translating complex data into clear recommendations.

Responsibilities

• Owns the client onboarding function from executed contract through stabilized operation.
• Lead the implementation team responsible for onboarding new clients and expanding existing accounts into additional service lines, jurisdictions, or products.
• Owns the CRM as a business system and the integrity of the pipeline it contains; Directs Salesforce administration and pipeline governance.
• Lead continuous improvement across the Commercial workflow from first touch to renewal; reduce administrative burden via automation and centralization.
• Own the forecasting process and deliver recurring performance reporting and dashboards for senior leadership.

Skills

Sales operations

Forecasting

Data analysis

Executive communication

Education

Bachelor's degree in business, finance, healthcare administration, analytics, or related field

Tools

Salesforce

CRM

Data visualization

Job description

One Call is seeking a seasoned executive to lead Sales Operations, overseeing onboarding, client reporting, CRM governance, and forecasting to drive revenue visibility and operational efficiency.

The VP will unify five functions, ensure accurate data, and partner with finance and clinical operations to optimize contract-to-cash and reporting accuracy. This role requires strong leadership and healthcare industry understanding.