VP, Relationship Management

Ladders; United States; Remote; USD 133,000 - 283,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision

401(k) match

Paid holidays

Employee assistance programs

Parental leave

Tuition assistance

Internal mobility

Wellness programs

Job summary

Ladders is seeking a VP, Relationship Management to own strategic enterprise client relationships and drive long-term revenue growth across a complex portfolio in financial services. This highly consultative role partners with internal teams to align solutions with client priorities and strengthen retention. Location: Remote.

Compensation: $133,100 – $283,300 annually. Responsibilities include managing C-suite relationships, developing account plans, negotiating large multi-solution deals, and

Qualifications

• 10+ years managing enterprise client relationships at the C-suite level in financial services or banking.
• 10+ years in P&L management and structuring large bundled technology deals.
• Proven experience developing account plans and financial forecasting to meet revenue targets.
• Strong background in conducting market analysis to identify growth opportunities.

Responsibilities

• Own and manage enterprise client relationships at the C-suite level to support revenue growth and retention.
• Develop and execute account plans that align client objectives with the company's solutions.
• Structure and negotiate large, multi-solution agreements across business units.
• Maintain a disciplined pipeline and deliver accurate financial forecasts.
• Monitor client health signals and market trends to anticipate needs.
• Translate client feedback into action plans that improve retention and deepen relationships.

Skills

C-suite relationships

P&L management

Forecasting

Market analysis

Executive engagement

Education

Bachelor's degree

Job description

For our client, we are seeking a VP, Relationship Management to join the team of a leader in the Information Technology space.

This leader will own strategic enterprise client relationships and drive long-term revenue growth across a complex portfolio of financial services accounts. The role is highly consultative, requiring close partnership with internal teams to align solutions with client priorities and strengthen retention. It also calls for disciplined forecasting, executive engagement, and the ability to turn market signals and client feedback into actionable plans that deepen partnerships and expand business.

Location: Remote

Compensation: $133,100 – $283,300 annually

Responsibilities

• Own and manage enterprise client relationships at the C-suite level to support revenue growth and retention.
• Develop and execute account plans that align client objectives with the company's solutions.
• Structure and negotiate large, multi-solution agreements across business units.
• Maintain a disciplined pipeline and deliver accurate financial forecasts.
• Monitor client health signals and market trends to anticipate needs.
• Translate client feedback into action plans that improve retention and deepen relationships.

Qualifications

• 10+ years managing enterprise client relationships at the C-suite level in financial services or banking.
• 10+ years in P&L management and structuring large bundled technology deals.
• Proven experience developing account plans and financial forecasting to meet revenue targets.
• Strong background in conducting market analysis to identify growth opportunities.
• Bachelor's degree in business, finance, technology management, or a related field.

Benefits

• Comprehensive medical, dental, vision, life, and disability insurance from day one.
• 401(k) match and discounted shares through the Employee Stock Purchase Plan.
• Generous time away policies and paid holidays.
• No-cost mental health support through Employee Assistance Programs.
• Paid parental and military leave.
• Tuition assistance and reimbursement program.
• Professional growth opportunities through training and internal mobility.
• Fuel Your Life program for overall well-being support.
• Eight Employee Resource Groups to enhance collaboration and networking.
• Living Proof program to recognize peer contributions with redeemable rewards.

Our client is an equal opportunity employer.