VP, Post-Close Operations & Loan Quality - Remote

Carrington; Jackson (MS); Remote; USD 160,000 - 180,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match 50% of first 4%

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Carrington Charitable Foundation

Job summary

Carrington is seeking a senior leader to own Post Close operations for funded loans, delivering strategic guidance, quality control, and risk management across channels. This remote role oversees training, policy adherence, and cross-functional collaboration with IT, treasury, and operations to ensure loan quality and regulatory compliance; salary range $160k-$180k plus discretionary annual bonus DOE.

Responsibilities include guiding staff through hiring and development, monitoring SLAs,

Qualifications

• Bachelor’s degree in Business or equivalent work experience.
• 7–10 years managing at least one aspect of the Loan Origination Process.
• 10–15 years mortgage industry experience in general.

Responsibilities

• Lead Post Close operations with policy adherence and regulatory compliance.
• Provide strategic leadership, coaching, and process improvement.
• Collaborate with IT, Treasury, Capital Markets and Operations to ensure loan quality.
• Develop and implement training on policies to improve efficiency.
• Audit staff performance and resolve issues; manage risk controls.
• Regularly review SLA metrics and ensure adherence to loan quality standards.
• Interact with staff, sales, vendors and customers to resolve outstanding issues.
• Promote a culture aligned with core values and customer focus.

Skills

Leadership

Strategic planning

People management

Quality control

Risk management

Loan operations

Stakeholder communication

Education

Bachelor’s degree in Business or equivalent

Job description

Carrington is seeking a senior leader to own Post Close operations for funded loans, delivering strategic guidance, quality control, and risk management across channels. This remote role oversees training, policy adherence, and cross-functional collaboration with IT, treasury, and operations to ensure loan quality and regulatory compliance; salary range $160k-$180k plus discretionary annual bonus DOE.

Responsibilities include guiding staff through hiring and development, monitoring SLAs,