VP of MSP Ecosystem & Partner Programs

Calix; Northern (KY); Hybrid; USD 170,000 - 272,000; Full time

Benefits offered by this job

Bonus potential

Comprehensive benefits

Job summary

Calix seeks a visionary partner ecosystem leader to create and scale MSP-focused programs within the Calix Partner Program, supporting the Managed Business initiative in North America. You will design, launch, and operationalize two critical MSP programs and drive scalable engagement with MSPs, vendors, influencers, and strategic partners.

The role emphasizes ecosystem creation, program architecture, and organizational leadership, with strategic priorities that include extending the partner

Responsibilities

• Design and launch a dedicated MSP Specialization within the Calix Partner Program.
• Define the overall MSP partner strategy in alignment with Managed Business objectives.
• Establish program requirements, partner tiers, accreditation standards, onboarding processes, and participation criteria.
• Create partner benefits, incentives, enablement resources, and engagement models.
• Build certification, training, and readiness programs that support MSP success.
• Develop governance processes and operational frameworks required to support growth.
• Define and manage program performance metrics.
• Scalable MSP Engagement: design scalable engagement models that support broad MSP adoption.
• Build programmatic mechanisms that support MSPs across multiple maturity levels.
• Partner with Digital, Marketing, Enablement, and Operations teams to create automated partner engagement workflows.
• Define strategies to drive MSP participation, activation, and long-term engagement.
• Sales Alignment: partner closely with Sales leadership to ensure clear alignment between strategic MSP account ownership and program operations.
• Establish processes that support Sales-led MSP relationships while maintaining consistent program experiences.
• Ensure program investments drive measurable Managed Business outcomes.
• MSP Ecosystem Partner Program Strategy & Development: Design and launch a dedicated MSP Ecosystem Partner Program built on and extending the existing Calix Partner Program.
• Define ecosystem partner categories, value propositions, qualification criteria, and engagement models.
• Develop program benefits, operational processes, and governance structures.
• Create scalable frameworks for recruiting, managing, and growing ecosystem partnerships.

Skills

MSP ecosystem development

North America experience

Strategic partnerships

Program architecture

Job description

Calix seeks a visionary partner ecosystem leader to create and scale MSP-focused programs within the Calix Partner Program, supporting the Managed Business initiative in North America. You will design, launch, and operationalize two critical MSP programs and drive scalable engagement with MSPs, vendors, influencers, and strategic partners.

The role emphasizes ecosystem creation, program architecture, and organizational leadership, with strategic priorities that include extending the partner