MSP Solutions Lead for Hospitality & Cloud

Calix; Northern (KY); Hybrid; USD 144,000 - 216,000; Full time

Job summary

Calix is seeking a Subscriber Solutions Manager for its Managed Business, focused on MSP-driven sales and solution engagement. Remote-USA role blending consultative selling with technical fluency to translate network capabilities into customer value across hospitality and managed-property verticals.

You will build pipelines, lead discovery, and develop account strategies, collaborating with Sales, Marketing, Product, and Customer Success to drive revenue, adoption, and measurable outcomes for

Qualifications

• 5+ years of success in customer-facing sales, solution sales, business development, or strategic account roles within managed services, SaaS, networking, cloud, telecom, or adjacent technology markets.
• Experience selling to MSPs, with knowledge of MSP economics, ongoing revenue models, and customer lifecycle requirements.
• Ability to translate technical capabilities into business value for executive, commercial, operational, and technical stakeholders.
• Experience leading complex discovery and coordinating multi-stakeholder sales cycles from initial qualification through evaluation, agreement, onboarding, and expansion.
• Familiarity with managed Wi-Fi, cloud-managed networking, secure connectivity, network operations, analytics, or integrated hardware, software, and services solutions.

Responsibilities

• Build and advance a qualified pipeline of MSP opportunities, with focus on providers serving hospitality and other managed-property verticals.
• Lead deep discovery across MSP business models, target industries, technology stacks, workflows, partner ecosystems, and growth objectives.
• Develop account and opportunity strategies for high-priority MSPs, including stakeholder maps, shared success criteria, trial plans, ROI narratives, and mutual action plans.
• Position Calix as a strategic managed-platform partner by connecting cloud, software, network, automation, analytics, and managed-service capabilities to customer outcomes.
• Use SmartMDU as a foundational proof point while connecting current MSP opportunities to broader managed-business vision.
• Collaborate with Sales, Sales Engineering, Customer Success, Product, Marketing, Operations, and Partner teams to support evaluations, demonstrations, onboarding, and early deployments.
• Build credibility through executive engagement, industry participation, thought leadership, and relationships with MSPs, consultants, systems integrators, and hospitality providers.
• Capture market feedback on requirements, integrations, and partner-program needs to inform roadmap and launch readiness.
• Create repeatable sales plays, qualification criteria, enablement assets, and best practices to scale the managed business motion across segments and verticals.
• Achieve and exceed quarterly and annual revenue, pipeline, customer acquisition, and adoption objectives.

Skills

MSP sales experience

Solution selling

Executive communication

Business development

Customer-facing sales

Job description

Calix is seeking a Subscriber Solutions Manager for its Managed Business, focused on MSP-driven sales and solution engagement. Remote-USA role blending consultative selling with technical fluency to translate network capabilities into customer value across hospitality and managed-property verticals.

You will build pipelines, lead discovery, and develop account strategies, collaborating with Sales, Marketing, Product, and Customer Success to drive revenue, adoption, and measurable outcomes for