VP, Lifecycle Marketing & Loyalty (Remote-First)

IPSY

Yuma (AZ)

À distance

USD 180 000 - 280 000

Plein temps

Il y a 9 jours

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Avantages offerts par ce poste

Medical, dental & vision insurance
Work from home flexibility
Learning & development programs
Competitive base salary & bonus

Résumé du poste

IPSY is a remote-first company seeking a VP of Lifecycle Marketing and Member Engagement to own the engagement strategy from first touch to long-term retention. You will define segmentation, build the CRM measurement framework, and lead a team spanning loyalty, email, mobile, site marketing, retention, and win-back initiatives.

The role reports to the Chief Marketing Officer and offers hybrid options from Santa Monica, CA or Pembroke Pines, FL or full remote for the right fit.

Qualifications

  • 15+ years in lifecycle, CRM, or engagement marketing with increasing leadership scope.
  • Track record of building measurement frameworks that prove CRM's value to the business (revenue attribution, holdout testing, incrementality).
  • Experience earning credibility for CRM in organizations where the channel was undervalued.

Responsabilités

  • Own strategy for lifecycle marketing and member engagement across channels (email, push, SMS, site/app, direct mail).
  • Define engagement targets, segmentation, and measurement infrastructure; report CRM contribution to business results.
  • Build and lead the lifecycle marketing org; manage budget, headcount, and capability development; drive cross-functional alignment with Growth, Product, Finance, Engineering, Data Analytics, Creative, and Merchandising.

Connaissances

Lifecycle marketing leadership
CRM strategy
Data-driven decision making
Team building and leadership

Outils

ESPs
CDPs
Personalization tools

Description du poste

IPSY is a remote-first company seeking a VP of Lifecycle Marketing and Member Engagement to own the engagement strategy from first touch to long-term retention. You will define segmentation, build the CRM measurement framework, and lead a team spanning loyalty, email, mobile, site marketing, retention, and win-back initiatives.

The role reports to the Chief Marketing Officer and offers hybrid options from Santa Monica, CA or Pembroke Pines, FL or full remote for the right fit.

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