VP, Independent Agent Network & Growth

Journey; Atlanta (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

Journey seeks a pivotal leader to own the independent agent channel, overseeing recruiting, onboarding, development, retention, and the platform behind it. You report to the President/CFO and are measured on agent quality and profitability.

You will personally source and sign agents, build a scalable sourcing engine, move agents to active freight quickly, coach on margin growth, and drive CRM workflows, onboarding playbooks, and KPI reporting in year one.

Qualifications

• Built or grew an independent agent program at an established freight brokerage.
• Fluency in agent economics: commission splits, agent agreements, and back-office support (credit, billing, carrier setup, compliance, insurance).
• An active agent network and a proven way to source more.
• Operator discipline: playbooks, onboarding, CRM, KPI reporting.

Responsibilities

• Personally source, recruit, and sign agents who meet quality and margin standards.
• Build a repeatable sourcing engine through referrals, direct outreach, industry events, and online campaigns.
• Move signed agents to active freight quickly: agreements, compliance, systems access, carrier setup, first loads.
• Coach agents on growing their book, protecting margin, and winning new shippers.
• Keep productive agents active by removing back-office friction.
• Build the recruiting playbook, onboarding program, CRM workflow, referral program, and KPI reporting in year one.
• Report division performance to ownership.

Skills

Agent recruiting

Agent program development

CRM usage

KPI reporting

Travel readiness

Sales/closing agents

Tools

CRM software

Back-office coordination

Carrier setup

Job description

Journey seeks a pivotal leader to own the independent agent channel, overseeing recruiting, onboarding, development, retention, and the platform behind it. You report to the President/CFO and are measured on agent quality and profitability.

You will personally source and sign agents, build a scalable sourcing engine, move agents to active freight quickly, coach on margin growth, and drive CRM workflows, onboarding playbooks, and KPI reporting in year one.