VP, Global Transaction Banking: Client Services & Payments

Goldman Sachs Bank AG; Dallas, Northern (TX, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Goldman Sachs is seeking an experienced Client Services leader to oversee the local Client Services function for Transaction Banking in Dallas. You will ensure exceptional client service across deposits, escrow, virtual accounts and global payments while enforcing key controls and risk management.

You will partner with Product, Digital, Sales and Engineering to build out next‑generation capabilities, manage strategic client onboarding end‑to‑end, and uphold regulatory requirements while

Qualifications

• Bachelor’s degree with 4+ years of professional experience.
• Experience with ClientService in Transaction Banking, Payment Processing or FX Middle Office.
• Strong Interpersonal skills and Leadership skills.
• Proficient with key principles of client support and risk management.
• Good understanding of FX payments or International Payment Servicing or Transaction Banking Account Management.
• Proven analytical skills, problem solving ability, and a control mentality with meticulous attention to detail.
• Excellent communication skills (written and verbal).

Responsibilities

• Manage the ClientService experience as part of the Global Transaction Banking Operations team, delivering client service excellence as we build, launch, deliver and evolve a suite of new Transaction Banking products for our Corporate Clients.
• Be client service, control and solution orientated as we roll out a significant program of new and enhanced functionality in support of our offering.
• Support our new ClientService functions globally and help establish, develop, monitor and manage the client service architecture that allows us to deliver this growing suite of Transaction Banking Services.
• Understand and support the FX Payment Flows and liquidity sourcing that are a key component in delivering our Global Payment offering to our clients. Develop and implement best practice to enable efficient movement of International Payments and the flows, payment schemes and the processes surrounding them.
• Work with internal teams, strategic partners and clients to manage a range of queries related to payments, accounts, account management, client on- boarding, client issue resolution, payment repairs, firm/customer funding flows and FX unwinds.

Skills

Client servicing

Transaction Banking

FX payments

Payment processing

Leadership

Stakeholder management

Analytical skills

Communication

Attention to detail

Regulatory awareness

Education

Bachelor’s degree

Job description

Goldman Sachs is seeking an experienced Client Services leader to oversee the local Client Services function for Transaction Banking in Dallas. You will ensure exceptional client service across deposits, escrow, virtual accounts and global payments while enforcing key controls and risk management.

You will partner with Product, Digital, Sales and Engineering to build out next‑generation capabilities, manage strategic client onboarding end‑to‑end, and uphold regulatory requirements while