VP, External Communications – Home Lending

Testing Site - JPMC; Wilmington (DE); On-site; USD 150,000 - 210,000; Full time

Job summary

Chase is seeking a resourceful external communications vice president to lead Home Lending PR, shaping a fresh, authentic voice and guiding crisis communications. You’ll monitor breaking mortgage news and craft timely strategies to position Chase Home Lending in the moment.

As a member of the CCB Communications team, you will manage external storytelling across media, develop compelling pitches, and translate complex topics into easy-to-digest messages.

Qualifications

• 7+ years of experience in a PR, marketing or journalism role.
• Proven experience in media relations and executing PR campaigns that led to positive press coverage.
• Experience with earned, paid and social media PR; subject matter expertise on lifestyle press and consumer PR.
• Some domestic travel will be required.
• Superior writing and editing skills.
• Strong ability to multi-task and manage multiple stories/plans simultaneously.
• Outstanding interpersonal skills; interface with senior management across businesses.
• Collaborative team player with negotiation and influencing skills.
• Fluency across social media and other multimedia channels.
• Able to deliver on tight deadlines and sometimes outside traditional business hours.
• Excellent executive presence and presentation skills; experience creating multimedia content (video and podcasts); advanced PowerPoint skills showing storytelling visually.

Responsibilities

• Tell Home Lending’s story, and support the creation of impactful communications to reach key audiences, including consumers, real estate agents, and industry-related opinion leaders.
• Develop, present and execute surround-sound communications/public relations campaigns that lead business results, leveraging all channels (chase.com, social media, branches, etc.) to tell a holistic story.
• Execute on the media relations strategy at national, trade, and regional levels, and with multicultural media. Serve as a spokesperson for Home Lending.
• Craft talking points, news releases, backgrounders and other collateral materials in support of the company’s media relations program.
• Provide strategic communications counsel to Chase executives and managers, supporting them as spokespeople and thought leaders through prep, speaker briefs, messaging, etc.
• Protect and enhance the reputation of the firm - both externally and among employees.
• Manage PR agency on campaign execution and measurement.

Skills

Public relations

Media relations

Crisis communications

Strategic storytelling

Executive communications

Multimedia content

Speechwriting

Job description

Chase is seeking a resourceful external communications vice president to lead Home Lending PR, shaping a fresh, authentic voice and guiding crisis communications. You’ll monitor breaking mortgage news and craft timely strategies to position Chase Home Lending in the moment.

As a member of the CCB Communications team, you will manage external storytelling across media, develop compelling pitches, and translate complex topics into easy-to-digest messages.