VP, External Communications — Auto Finance

JPMorgan Chase; Plano (TX); On-site; USD 105,000 - 170,000; Full time

Job summary

JPMorgan Chase's Chase Auto division is seeking a Vice President of External Communications to shape the external narrative for the national auto finance business. This senior role focuses on B2B communications for Commercial Solutions and supports other units, including Private Label Captive Finance and Retail and Consumer.

As External Communications Lead, you will be a seasoned PR professional guiding media engagement, executive visibility, and risk management in high-visibility environments,

Qualifications

• 7+ years in external communications or public relations with progressively senior responsibilities.
• Proven ability to advise senior executives and create B2B communications strategies that drive business outcomes.
• Experience with consumer-facing media and trade publications; can tailor messaging to diverse audiences.
• Strong executive presence and credibility at senior levels; exceptional writing and editing skills.
• Ability to anticipate reputational risk in a regulated industry and manage it effectively.

Responsibilities

• Lead external communications strategy for Commercial Solutions aligned with enterprise priorities.
• Advise senior executives on positioning, media engagement, and executive visibility.
• Develop proactive narratives highlighting innovation, partnerships, and industry leadership.
• Coordinate with executives for media interviews, speaking engagements, and major announcements.
• Own media strategy and cultivate relationships across national, financial, automotive, consumer, and trade press.
• Manage reputational risk and lead communications planning with Legal, Compliance and Corporate Communications.
• Translate complex financial topics into clear messaging for external stakeholders.
• Collaborate with Consumer & Community Banking and Corporate Communications for consistency.
• Monitor industry trends and media landscape to identify differentiation opportunities.
• Oversee external agencies and apply measurement frameworks for program effectiveness.

Skills

External communications

Executive advisory

Media relations

Strategic storytelling

Crisis management

Stakeholder management

Public speaking

B2B communications

Reputation management

Regulatory awareness

Education

Bachelor’s degree in journalism or communications

Job description

JPMorgan Chase's Chase Auto division is seeking a Vice President of External Communications to shape the external narrative for the national auto finance business. This senior role focuses on B2B communications for Commercial Solutions and supports other units, including Private Label Captive Finance and Retail and Consumer.

As External Communications Lead, you will be a seasoned PR professional guiding media engagement, executive visibility, and risk management in high-visibility environments,