VP, External Communications & B2B Media Strategy

JPMorgan Chase & Co.; City of Rochester (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

Chase Auto, part of JPMorgan Chase & Co., is seeking a Vice President of External Communications to shape the external narrative for its Commercial Solutions auto finance unit, with support across other Auto business lines. The role requires extensive experience in public relations, media engagement with top-tier outlets, executive visibility, and risk-aware messaging in a regulated environment.

You will lead strategy, manage agencies, mentor teams, and translate complex financial topics into

Qualifications

• 7+ years in external or corporate communications.
• Bachelor’s degree in journalism or communications.
• Proven success advising senior executives and developing B2B comms strategies.
• Experience engaging both consumer-facing media and trade publications.
• Strong executive presence with credibility at senior levels.
• Exceptional writing, editing, and messaging skills.
• Demonstrated ability to anticipate and manage reputational risk in a regulated industry.
• Experience navigating matrixed organizations with multiple stakeholders.
• Strong business acumen and strategic orientation.

Responsibilities

• Lead external communications strategy for Commercial Solutions, aligning with enterprise priorities and growth.
• Advise senior executives with strategic counsel on positioning, media engagement, and visibility.
• Develop proactive narratives highlighting innovation, partnerships, and leadership across segments.
• Support media interviews, speaking engagements, and major announcements.
• Own media strategy and build relationships with national, automotive, financial, consumer, and trade outlets.
• Anticipate reputational risk and coordinate with Legal, Compliance, and Corporate Communications.
• Translate complex topics into clear, credible messaging for external stakeholders.
• Collaborate with other communications teams to ensure consistent firmwide messaging.
• Monitor trends and the media landscape to identify differentiation opportunities.
• Oversee external agencies and measure program effectiveness as needed.

Skills

External communications

Public relations

Media relations

Executive presence

Writing and editing

B2B communications

Strategic thinking

Crisis management

Stakeholder engagement

Advising senior executives

Education

Bachelor’s degree in journalism or communications

Job description

Chase Auto, part of JPMorgan Chase & Co., is seeking a Vice President of External Communications to shape the external narrative for its Commercial Solutions auto finance unit, with support across other Auto business lines. The role requires extensive experience in public relations, media engagement with top-tier outlets, executive visibility, and risk-aware messaging in a regulated environment.

You will lead strategy, manage agencies, mentor teams, and translate complex financial topics into