Strategic Executive Communications Leader

Financial Narrative; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Chase’s Consumer and Community Banking division seeks an Executive Communications Vice President to lead strategy-to-execution communications, partnering with senior leaders to strengthen engagement and organizational alignment.

You will manage executive messaging, site visits, leadership events, content across channels, and measure impact while collaborating with Operations, Product, Technology, Design, Data & Analytics, HR and Communications.

Qualifications

• 7+ years of communications experience in a large-matrixed organization.
• Bachelor’s degree in communications, journalism or public relations.
• Strong executive presence and experience counseling senior leaders.
• Excellent writer with an audience-first mindset.
• All-around team player who collaborates on strategic and tactical deliverables.
• Expertise in Word, Excel, PowerPoint and Teams.
• High attention to detail and strong organizational skills.
• Some domestic travel is required.

Responsibilities

• Serve as the primary communications partner to the Head of Portfolio Strategy & Automation while supporting executive communications and leadership engagement for the Chief Operating Officer of Consumer and Community Banking Operations.
• Develop executive messaging, talking points, presentations, briefing materials and leadership communications.
• Lead communications for site visits, town halls, leadership meetings, conferences and employee engagement events.
• Create communication strategies and content that help employees understand business priorities, organizational changes and strategic initiatives.
• Build executive presentations and manage content development from strategy through execution.
• Support employee engagement, listening and recognition programs that strengthen culture and the employee experience.
• Develop communications plans, leader toolkits and employee-facing messaging for key business and change initiatives.
• Draft and manage content across email, Teams, intranet, video and executive visibility channels.
• Measure and analyze the effectiveness of all internal tactics, such as open rates, event survey results and article clicks, and incorporate best practices and learnings into go-forward plans.
• Create and manage a senior leader LinkedIn content strategy in partnership with Chase’s social media team.
• Partner across Operations, Product, Technology, Design, Data & Analytics, Human Resources and Communications to lead alignment and execution.

Skills

Executive communications

Stakeholder management

Presentation development

Strategic thinking

Storytelling

Leadership engagement

Cross-functional collaboration

Education

Bachelor's degree in communications/journalism/public relations

Tools

Microsoft Word

Excel

PowerPoint

Teams

Canva

Photoshop

Adobe Creative Suite

AI large language models

Job description

Chase’s Consumer and Community Banking division seeks an Executive Communications Vice President to lead strategy-to-execution communications, partnering with senior leaders to strengthen engagement and organizational alignment.

You will manage executive messaging, site visits, leadership events, content across channels, and measure impact while collaborating with Operations, Product, Technology, Design, Data & Analytics, HR and Communications.