Consumer Banking: External Communications Specialist

Aumni; Columbus (OH); On-site; USD 75,000 - 110,000; Full time

Job summary

Chase seeks an Associate for the External Communications team within Consumer Banking to support a diverse portfolio of external initiatives. You will advance earned and paid media strategies that spotlight community impact and align with business priorities.

The role requires strong writing, collaboration with agencies and partners, and the ability to manage multiple stakeholders in a fast-paced environment. A background in corporate communications is essential.

Qualifications

• Minimum 4+ years of experience in public relations, communications, or journalism, with corporate or agency environments.
• Experience supporting integrated communications strategies with earned and paid media.
• Strong writing and storytelling skills for executive-level materials.

Responsibilities

• Support external communications for Community and Business Development, highlighting the firm’s impact in communities and aligning to business priorities.
• Develop and execute integrated earned and paid media strategies, including sponsorships and partner-driven campaigns.
• Collaborate with Marketing and external partners to create sponsored content, scripts, talking points, and campaign messaging.
• Draft press releases, executive briefings, and messaging for internal and external audiences.
• Coordinate with internal stakeholders and agencies to ensure alignment and disciplined execution across campaigns.
• Support communications processes tied to external engagement, including speaker prep and materials development.
• Monitor media coverage and paid/earned performance, providing insights for future strategy.
• Assist with proactive and reactive media engagement and issue management.

Skills

Public relations

Corporate communications

Writing & storytelling

Media relations

Agency partnerships

Job description

Chase seeks an Associate for the External Communications team within Consumer Banking to support a diverse portfolio of external initiatives. You will advance earned and paid media strategies that spotlight community impact and align with business priorities.

The role requires strong writing, collaboration with agencies and partners, and the ability to manage multiple stakeholders in a fast-paced environment. A background in corporate communications is essential.