VP, External Communications & Reputation Strategy

Testing Site - JPMC; New York (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

Chase Auto is seeking a Vice President of External Communications to shape the external narrative for its auto finance business, supporting Retail and Consumer, and Commercial Solutions.

You will lead strategy, advise senior executives, and elevate the firm’s visibility across national media, business press, and trade outlets.

This role requires executive presence, strong writing, risk awareness, and the ability to translate complex topics into clear messaging.

Qualifications

• 7+ years in external communications or public relations.
• Experience advising senior executives and shaping communications strategy.
• Experience engaging consumer media and B2B/trade publications.
• Executive presence with credibility at senior levels.
• Strong writing, editing, and messaging skills.
• Ability to anticipate and manage reputational risk in a regulated industry.
• Experience navigating matrixed organizations with multiple stakeholders.
• Bachelor’s degree in journalism or communications.

Responsibilities

• Lead external communications strategy for Retail & Consumer, Commercial Solutions, and Private Label Captive Finance, aligning with enterprise priorities.
• Advise senior executives on positioning, media engagement, and reputational considerations.
• Develop proactive narratives highlighting innovation, partnerships, product capabilities, and industry leadership across consumer and corporate segments.
• Support media interviews, speaking engagements, major announcements, and thought leadership opportunities.
• Own media strategy and cultivate relationships across national, financial, automotive, consumer, and trade press.
• Anticipate and manage reputational risk and coordinate with Legal, Compliance, and Corporate Communications.
• Translate complex financial and automotive topics into clear, credible external messaging.
• Collaborate with firmwide communications for consistent messaging.
• Monitor industry trends and competitive dynamics to inform strategy.
• Oversee external agency partners and measure program effectiveness.

Skills

Executive presence

Writing & editing

Messaging

Crisis/reputation management

Stakeholder management

Strategic communication

Media relations

Education

Bachelor’s degree in journalism or communications

Job description

Chase Auto is seeking a Vice President of External Communications to shape the external narrative for its auto finance business, supporting Retail and Consumer, and Commercial Solutions.

You will lead strategy, advise senior executives, and elevate the firm’s visibility across national media, business press, and trade outlets.

This role requires executive presence, strong writing, risk awareness, and the ability to translate complex topics into clear messaging.