VP, EBO Operations Director (Remote)

First American; Virginia (MN); Remote; USD 114,000 - 153,000; Full time

Job summary

An established industry player is seeking a strategic leader to oversee the Early Buy Out process. This pivotal role involves managing cross-functional teams to ensure compliance and enhance operational effectiveness. With a focus on innovation and continuous improvement, you'll develop strategies that drive success in a complex environment. The ideal candidate will have extensive management experience, a knack for problem-solving, and a proven track record in executing strategic plans. Join a company that values diversity and is recognized as a top workplace, where your contributions will make a significant impact.

Qualifications

• 8+ years of management experience in a large, complex group.
• Proven success in leading large projects with multiple stakeholders.

Responsibilities

• Oversee the Early Buy Out (EBO) process for ServiceMac clients.
• Develop strategies and collaborate across teams to execute the program.

Skills

Management Experience

Strategic Planning

Project Management

Problem-Solving

Communication Skills

Collaboration

Leadership

Education

Bachelor's Degree

Advanced Degree

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

This role oversees the entire Early Buy Out (EBO) process to ensure flawless execution of EBO programs for ServiceMac clients. It is a cross-functional role, crucial for understanding GSE requirements related to early buyouts (loan mods and discretionary). As part of the ServiceMac management team, you will participate in strategy and implementation meetings to support the EBO process. The goal is to monitor the end-to-end process, report on team successes, and suggest improvements for support teams.

What You'll Do:

• Develop strategies to support the EBO process
• Collaborate across teams to execute the program
• Manage internal and external processes to support GSE compliance and client loan redelivery goals
• Initiate and participate in process improvement initiatives to enhance organizational effectiveness
• Create and execute strategic plans
• Operate within expense and program budgets

What You'll Bring

• Bachelor's degree or equivalent; advanced degree preferred
• 8+ years of management experience in a large, complex group
• Experience in creating and executing strategic plans
• Proven success in leading large projects with multiple stakeholders and organizational change
• Ability to meet diverse employee needs while driving performance and resource allocation
• Comprehensive knowledge of principles, practices, and procedures in the field
• Advanced knowledge of specialized fields, including investor reporting
• Experience leading geographically dispersed teams and developing solutions
• Excellent problem-solving, communication, collaboration, and leadership skills
• Results-oriented with strong time and project management skills

Salary Range: $114,625 - $152,825 annually

This range is an estimate at the time of posting and depends on factors like knowledge, skills, experience, and location.