VP, EBO Operations Director (Remote)

First American; Minnesota; Remote; USD 114,000 - 153,000; Full time

Job summary

An established industry player seeks a strategic leader to oversee the Early Buy Out (EBO) process. This role demands a seasoned professional with over 8 years of management experience, adept at creating and executing strategic plans. You will collaborate across teams to ensure compliance and enhance organizational effectiveness while managing internal and external processes. Join a forward-thinking company that values diversity and inclusion, offering a comprehensive benefits package and a culture that encourages individuality and personal growth. If you're ready to make a significant impact in the mortgage servicing industry, this opportunity is for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

PTO/Sick Leave

Employee Stock Purchase Plan

Qualifications

• 8+ years of management experience in a large, complex group.
• Proven ability to create and execute strategic plans.

Responsibilities

• Develop strategies to support the Early Buy Out process.
• Collaborate across teams to execute the EBO program.

Skills

Strategic Planning

Project Management

Communication Skills

Problem-Solving

Leadership

Collaboration

Critical Thinking

Education

Bachelor's Degree

Advanced Degree

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac focuses on providing superior technology, products, and services for the mortgage and real estate industries, supported by highly personalized service and support. Through continuous innovation and acquisition, our offerings include personalized solutions that span the mortgage continuum, enhancing security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also received awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been featured on more than 50 regional best places to work lists. First American strives to be a great place to work for all.

What We Do

This role oversees the entire Early Buy Out (EBO) process to ensure flawless execution of EBO programs for ServiceMac clients. It is a cross-functional role that requires understanding the GSEs' requirements related to early buyouts (loan mods and discretionary). As part of the ServiceMac management team, you will participate in strategy and implementation meetings to support the EBO process. The goal is to monitor the end-to-end process for early buyouts, report on team successes, and suggest improvements for support teams.

What You'll Do:

1. Develop strategies to support the EBO process.
2. Collaborate across teams to execute the program.
3. Manage internal and external processes to support GSE compliance and client loan redelivery goals.
4. Initiate and participate in process improvement initiatives to enhance organizational effectiveness.
5. Create and execute strategic plans.
6. Operate within expense and program budgets.

What You'll Bring

1. Bachelor's degree or equivalent experience; advanced degree preferred.
2. 8+ years of management experience in a large, complex group.
3. Proven ability to create and execute strategic plans.
4. Experience leading large projects with multiple stakeholders and organizational change.
5. Success in meeting employee needs while driving team performance and resource allocation.
6. Comprehensive knowledge of principles and procedures in your field, including investor reporting.
7. Experience leading employees across multiple locations and developing solutions.
8. Excellent problem-solving, communication, collaboration, critical thinking, and presentation skills.
9. Results-oriented with strong time and project management skills, highly organized and driven.
10. Strong leadership skills, leading by example and empowering employees.

Salary Range: $114,625 - $152,825 Annually

This range is an estimate and pay depends on factors like knowledge, skills, experience, and location.

What We Offer

We embrace individuality and support diversity, equity, and inclusion, believing it is key to our success. Our culture encourages you to bring your full self to work. First American is an equal opportunity employer. We offer a comprehensive benefits package including medical, dental, vision, 401k, PTO/sick leave, and other benefits like an employee stock purchase plan.