VP, EBO Operations Director (Remote)

First American; Iowa (LA); Remote; USD 114,000 - 153,000; Full time

Job summary

An established industry player is seeking a seasoned leader to oversee the Early Buy Out process, ensuring flawless execution for clients. This pivotal role involves developing strategies, collaborating across teams, and managing compliance with GSE requirements. With a focus on continuous improvement, you'll lead initiatives that enhance organizational effectiveness while driving team performance. Join a company recognized for its inclusive culture and commitment to employee satisfaction, where your leadership will inspire commitment and empower teams to achieve their goals.

Qualifications

• 8+ years of management experience leading large, complex groups.
• Proven ability to create and execute strategic plans.

Responsibilities

• Develop strategies to support the Early Buy Out process.
• Collaborate across teams to execute the EBO program.

Skills

Strategic Planning

Project Management

Problem-Solving

Communication

Collaboration

Leadership

Education

Bachelor's Degree

Advanced Degree

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

This role oversees the entire Early Buy Out (EBO) process to ensure flawless execution of EBO programs for ServiceMac clients. It is a cross-functional role that requires understanding the GSEs' requirements related to early buyouts (loan mods and discretionary). As part of the ServiceMac management team, you will participate in strategy and implementation meetings to support the EBO process. The goal is to monitor the end-to-end process for early buyouts, report on team successes, and suggest improvements for support teams to consider.

What You'll Do:

1. Develop strategies to support the EBO process
2. Collaborate across teams to execute the program
3. Manage internal and external processes to support GSE compliance and client loan redelivery goals
4. Initiate and participate in process improvement initiatives that enhance organizational effectiveness
5. Create and execute strategic plans
6. Operate within expense and program budgets

What You'll Bring

• Bachelor's degree or equivalent experience; advanced degree preferred
• 8+ years of management experience leading large, complex groups
• Proven ability to create and execute strategic plans
• Track record of leading complex projects with multiple stakeholders and driving organizational change
• Success in meeting employee needs while driving team performance and resource allocation
• Deep knowledge of principles, practices, and procedures in the field of specialization for executing complex projects
• Advanced knowledge of specialized fields, including investor reporting
• Experience leading employees across multiple locations and developing solutions
• Excellent problem-solving, communication, collaboration, critical thinking, team building, and presentation skills
• Results-oriented with strong time and project management skills; highly organized and driven
• Leadership skills that inspire commitment and empower employees

Salary Range: $114,625 - $152,825 Annually

This hiring range is an estimate of the base pay at the time of posting. Pay is based on factors like knowledge, skills, experience, business needs, and location.