VP, EBO Operations Director (Remote)

First American; Orlando (FL); Remote; USD 114,000 - 153,000; Full time

Job summary

An established industry player is seeking a strategic leader to oversee the Early Buy Out (EBO) process. This role involves developing and implementing strategies to ensure compliance and enhance organizational effectiveness. The ideal candidate will have extensive management experience and a proven track record of leading large projects. You will collaborate across teams to drive improvements and meet client goals, all while fostering a supportive and inclusive work environment. Join a company recognized for its commitment to diversity and excellence, where your contributions will make a significant impact.

Qualifications

• 8+ years of management experience in a large, complex group.
• Deep knowledge of principles in the field of specialization.

Responsibilities

• Develop strategies to support the Early Buy Out process.
• Collaborate across teams to execute the EBO program.

Skills

Management Experience

Strategic Planning

Project Management

Problem Solving

Communication Skills

Collaboration

Leadership Skills

Critical Thinking

Education

Bachelor's Degree

Advanced Degree

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

This role oversees the entire Early Buy Out (EBO) process to ensure flawless execution of EBO programs for ServiceMac clients. It is a cross-functional role that requires understanding GSEs' requirements related to early buyouts (loan mods and discretionary). As part of the ServiceMac management team, you will participate in strategy and implementation meetings to support the EBO process. The goal is to monitor the end-to-end process for early buyouts, report on team successes, and suggest improvements for support teams to consider.

What You'll Do:

1. Develop strategies to support the EBO process
2. Collaborate across teams to execute the program
3. Manage internal and external processes to support GSE compliance and client loan redelivery goals
4. Initiate and participate in process improvement initiatives that enhance organizational effectiveness
5. Create and execute strategic plans
6. Operate within expense and program budgets

What You'll Bring

• Bachelor's degree or equivalent experience; advanced degree preferred
• 8+ years of management experience in a large, complex group
• Experience creating and executing strategic plans
• Proven track record leading large projects with multiple stakeholders and driving change
• Success in meeting diverse employee needs while driving team performance and resource allocation
• Deep knowledge of principles, practices, and procedures in the field of specialization
• Advanced knowledge of specialized fields, including investor reporting
• Experience leading geographically dispersed teams and developing solutions
• Excellent problem solving, communication, collaboration, critical thinking, and leadership skills
• Results-oriented with strong time and project management skills

Salary Range: $114,625 - $152,825 Annually

This range reflects the estimated base pay at posting time and may vary based on factors like knowledge, skills, experience, and location.