VP, EBO Operations Director (Remote)

First American; Georgia (VT); Remote; USD 114,000 - 153,000; Full time

Job summary

An established industry player is seeking a seasoned leader to oversee the Early Buy Out process, ensuring flawless execution for clients. This pivotal role involves collaborating across teams, developing strategic plans, and managing compliance with GSE requirements. The ideal candidate will bring over 8 years of management experience and a proven track record in leading large projects. Join a forward-thinking company that values diversity and fosters a people-first culture, where your contributions will drive organizational effectiveness and enhance client satisfaction. If you are results-oriented and passionate about leading teams to success, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

PTO

Sick Leave

Employee Stock Purchase Plan

Qualifications

• 8+ years of management experience in a large, complex group.
• Proven success leading large projects with multiple stakeholders.

Responsibilities

• Develop strategies to support the Early Buy Out process.
• Manage internal and external processes for GSE compliance.

Skills

Management Experience

Strategic Planning

Project Management

Problem-Solving

Communication Skills

Collaboration

Leadership Skills

Education

Bachelor's Degree

Advanced Degree

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

This role oversees the entire Early Buy Out (EBO) process to ensure flawless execution of EBO programs for ServiceMac clients. It is a cross-functional role, requiring understanding of GSE requirements related to early buyouts (loan mods and discretionary). As part of the ServiceMac management team, you will participate in strategy and implementation meetings to support the EBO process. The goal is to monitor the end-to-end process for early buyouts, report on team successes, and suggest improvements for support teams.

What You'll Do:

1. Develop strategies to support the EBO process.
2. Collaborate across teams to execute the program.
3. Manage internal and external processes to support GSE compliance and client loan redelivery goals.
4. Initiate and participate in process improvement initiatives that enhance organizational effectiveness.
5. Create and execute strategic plans.
6. Operate within expense and program budgets.

What You'll Bring

1. Bachelor's degree or equivalent experience; advanced degree preferred.
2. 8+ years of management experience in a large, complex group.
3. Experience creating and executing strategic plans.
4. Proven success leading large projects with multiple stakeholders and organizational change.
5. Track record of meeting employee needs while driving performance and resource allocation.
6. Comprehensive knowledge of principles, practices, and procedures in the field.
7. Advanced knowledge of specialized fields, including investor reporting.
8. Experience leading teams across multiple locations and developing solutions.
9. Excellent problem-solving, communication, collaboration, and leadership skills.
10. Results-oriented with strong time and project management skills.
11. Ability to lead by example, motivate employees, and empower team members.

Salary Range: $114,625 - $152,825 Annually

This range is an estimate of the base pay at posting time. Pay depends on factors like knowledge, skills, experience, and location.

What We Offer

We embrace individuality and support diversity, equity, and inclusion, believing they are key to our success. Our People First Culture encourages you to bring your full, authentic self to work. First American is an equal opportunity employer. We offer a comprehensive benefits package, including medical, dental, vision, 401k, PTO, sick leave, and other benefits like an employee stock purchase plan.