VP, EBO Operations Director (Remote)

First American; Town of Texas (WI); Remote; USD 114,000 - 153,000; Full time

Job summary

An established industry player is looking for a strategic leader to oversee the Early Buy Out (EBO) process. This role requires extensive management experience and the ability to collaborate across teams to ensure compliance and enhance organizational effectiveness. You will develop and execute strategic plans while managing budgets and driving performance. Join a company that values diversity and fosters a supportive culture, offering a comprehensive benefits package that empowers employees to thrive both personally and professionally.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Paid Sick Leave

Employee Stock Purchase Plan

Qualifications

• 8+ years of management experience in a large, complex group.
• Proven track record leading large projects with multiple stakeholders.

Responsibilities

• Develop strategies to support the EBO process.
• Manage internal and external processes for GSE compliance.

Skills

Management Experience

Strategic Planning

Project Management

Problem-Solving

Communication Skills

Collaboration

Leadership Skills

Time Management

Education

Bachelor's Degree

Advanced Degree

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac focuses on providing superior technology, products, and services for the mortgage and real estate industries, supported by highly personalized service. Our offerings include personalized solutions that span the mortgage continuum, enhancing security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned us numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also been recognized as a best place to work for women, diversity, and LGBTQ+ employees, appearing on more than 50 regional best workplaces lists. First American strives to be a great place to work for all.

What We Do

This role oversees the entire Early Buy Out (EBO) process to ensure flawless execution of EBO programs for ServiceMac clients. It is a cross-functional role that requires understanding GSE requirements related to early buyouts (loan modifications and discretionary). As part of ServiceMac's management team, you will participate in strategy and implementation meetings to support the EBO process. The goal is to monitor the end-to-end process, report on team successes, and suggest improvements for support teams.

What You'll Do:

1. Develop strategies to support the EBO process.
2. Collaborate across teams to execute the program.
3. Manage internal and external processes to support GSE compliance and client loan redelivery goals.
4. Initiate and participate in process improvement initiatives to enhance organizational effectiveness.
5. Create and execute strategic plans.
6. Operate within expense and program budgets.

What You'll Bring

1. Bachelor's degree or equivalent; advanced degree preferred.
2. 8+ years of management experience in a large, complex group.
3. Experience creating and executing strategic plans.
4. Proven track record leading large projects with multiple stakeholders and driving organizational change.
5. Successful history of meeting employee needs while driving team performance and resource allocation.
6. Comprehensive knowledge of principles, practices, and procedures in your field of specialization.
7. Advanced knowledge of specialized fields, including investor reporting.
8. Experience leading employees across multiple locations and developing innovative solutions.
9. Excellent problem-solving, communication, collaboration, critical thinking, team building, and presentation skills.
10. Results-oriented with strong time and project management skills; highly organized and driven.
11. Strong leadership skills, capable of inspiring and empowering employees.

Salary Range: $114,625 - $152,825 Annually

This range is an estimate at the time of posting and may vary based on factors such as knowledge, skills, experience, and location.

What We Offer

We embrace individuality and support diversity, equity, and inclusion as key to our success. Our People First Culture encourages you to bring your full, authentic self to work. First American is an equal opportunity employer. We offer a comprehensive benefits package including medical, dental, vision, 401k, PTO, paid sick leave, and other benefits like an employee stock purchase plan.