VP BPO Sales - Enterprise Outsourcing Leader

Mass Markets; North Dakota; On-site; USD 180,000 - 280,000; Full time

Job summary

MCI is seeking an experienced VP of BPO Sales to lead the sales strategy and drive growth across the BPO sector. This executive role involves building strategic partnerships, developing enterprise outsourcing solutions, and guiding a high-performing team in a dynamic market.

The position emphasizes relationship management with C-suite executives, development of customized BPO offerings, and overseeing budget and KPI-driven performance, while representing the company at industry events and

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 10+ years of progressive sales experience, with at least 5 years in the BPO industry
• Proven success in selling complex outsourcing solutions to enterprise clients

Responsibilities

• Develop and execute a comprehensive BPO sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO.
• Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs.
• Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships.
• Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value.
• Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space.
• Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives.
• Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance.
• Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements.
• Manage the sales budget, ensuring optimal resource allocation and ROI.
• Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership.

Skills

Sales leadership

Enterprise sales

BPO experience

Strategic partnerships

C-suite relationships

Contract negotiation

CRM analytics

Team building

Market expansion

Budget management

Education

Bachelor’s degree in Business or related field; MBA preferred

Job description

MCI is seeking an experienced VP of BPO Sales to lead the sales strategy and drive growth across the BPO sector. This executive role involves building strategic partnerships, developing enterprise outsourcing solutions, and guiding a high-performing team in a dynamic market.

The position emphasizes relationship management with C-suite executives, development of customized BPO offerings, and overseeing budget and KPI-driven performance, while representing the company at industry events and