VP, BPO Sales - Enterprise Outsourcing Growth Leader

MCI Careers; Indiana (PA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Supplemental Insurance

Career Growth

Paid Training

Fun, Engaging Work Environment

Casual Dress Code

Job summary

MCI is seeking an experienced VP BPO Sales to shape our growth strategy and lead a high-performing team across enterprise outsourcing opportunities. You will partner with C-suite executives to define value-driven BPO solutions and drive long-term partnerships.

You will own strategic sales initiatives, manage budgets and KPIs, and collaborate with delivery, operations, and marketing to ensure seamless client engagements. Travel as needed to win enterprise deals and expand our market footprint.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 10+ years of progressive sales experience, with at least 5 years in the BPO industry.
• Proven success in selling complex outsourcing solutions to enterprise clients.

Responsibilities

• Develop and execute a comprehensive BPO sales strategy to achieve aggressive growth targets.
• Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs.
• Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships.
• Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value.
• Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space.
• Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives.
• Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance.
• Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements.
• Manage the sales budget, ensuring optimal resource allocation and ROI.
• Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership.

Skills

Strategic sales leadership

Enterprise client acquisition

Relationship management

Solution development

Market expansion

Sales team development

KPIs & performance tracking

Cross-functional collaboration

Budget management

Travel readiness

Education

Bachelor's degree in Business/Marketing

MBA preferred

Tools

CRM systems

Sales analytics tools

Job description

MCI is seeking an experienced VP BPO Sales to shape our growth strategy and lead a high-performing team across enterprise outsourcing opportunities. You will partner with C-suite executives to define value-driven BPO solutions and drive long-term partnerships.

You will own strategic sales initiatives, manage budgets and KPIs, and collaborate with delivery, operations, and marketing to ensure seamless client engagements. Travel as needed to win enterprise deals and expand our market footprint.