VP BPO Sales — Enterprise Growth & Strategic Partnerships

Mass Markets; Nashville (TN); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Paid time off

Cash incentives

Health benefits

Retirement plan

Career growth opportunities

Job summary

Mass Markets is seeking an experienced VP of BPO Sales to lead our sales strategy and drive growth across the BPO sector. This executive role requires building a high‑performing team, forging strategic partnerships with enterprise clients, and delivering tailored outsourcing solutions.

You will shape the growth trajectory, manage relationships with C‑suite executives, collaborate with delivery and marketing, and guide revenue expansion across industries.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 10+ years of progressive sales experience, with at least 5 years in the BPO industry.
• Proven success in selling complex outsourcing solutions to enterprise clients.
• Track record of exceeding revenue targets in competitive environments.
• Expertise in long sales cycles, high-value contract negotiation, and consultative selling.
• Exceptional leadership, team-building, and strategic planning skills.

Responsibilities

• Strategic Sales Leadership: Develop and execute a comprehensive sales strategy to achieve aggressive growth targets.
• Enterprise Client Acquisition: Identify and pursue new opportunities with enterprise-level clients.
• Relationship Management: Build trusted relationships with C-suite executives and key decision-makers.
• Solution Development: Design and present customized BPO solutions delivering measurable value.
• Market Expansion: Identify new service opportunities to grow the BPO footprint.
• Sales Team Development: Recruit, mentor, and lead a high-performing sales team.
• Performance Management: Define and track KPIs for pipeline health and revenue.
• Cross-Functional Collaboration: Work with delivery, operations, and marketing to ensure execution.
• Budget Oversight: Manage sales budget and ROI.
• Industry Representation: Represent Mass Markets at industry events and conferences.

Skills

Strategic sales leadership

Enterprise account management

Complex outsourcing sales

C-suite relationship building

CRM & analytics

Team development

Negotiation & deal shaping

Education

Bachelor's degree in Business/Marketing or related field

MBA preferred

Tools

Salesforce

CRM analytics

Job description

Mass Markets is seeking an experienced VP of BPO Sales to lead our sales strategy and drive growth across the BPO sector. This executive role requires building a high‑performing team, forging strategic partnerships with enterprise clients, and delivering tailored outsourcing solutions.

You will shape the growth trajectory, manage relationships with C‑suite executives, collaborate with delivery and marketing, and guide revenue expansion across industries.