VP, Enterprise BPO Growth & Partnerships

Mass Markets; Columbia (SC); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

PTO & Holidays

Bonuses & Prizes

Health Benefits

Retirement Plan

Career Growth

Paid Training

Casual Dress Code

Job summary

Mass Markets seeks an experienced VP BPO Sales to lead the sales strategy and growth across the BPO sector. This executive role drives enterprise client acquisition, builds C-suite partnerships, and delivers tailored outsourcing solutions to complex needs.

The role requires a track record of exceeding revenue targets, long sales cycles expertise, and strong leadership. Travel to client meetings and industry events is expected in a dynamic, fast-paced environment.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 10+ years of progressive sales experience with at least 5 years in the BPO industry.
• Proven success in selling complex outsourcing solutions to enterprise clients.
• Track record of exceeding revenue targets in competitive environments.
• Expertise in long sales cycles, high-value contract negotiation, and consultative selling.
• Exceptional leadership, team-building, and strategic planning skills.
• Strong communication, presentation, and relationship-building abilities.
• Proficiency in CRM systems and sales analytics tools.
• Deep understanding of BPO operations, market dynamics, and client needs.
• Willingness to travel extensively for client meetings and industry events.

Responsibilities

• Strategic Sales Leadership: Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and market leadership in BPO.
• Enterprise Client Acquisition: Identify and pursue new business opportunities across industries for enterprise-level clients.
• Relationship Management: Build and maintain trusted relationships with C-suite executives and key decision-makers.
• Solution Development: Design and present customized BPO solutions with measurable business value.
• Market Expansion: Monitor trends and identify new service opportunities to expand the BPO footprint.
• Sales Team Development: Recruit, mentor, and lead a high-performing sales team aligned with goals.
• Performance Management: Define and track KPIs for sales, pipeline, and revenue.
• Cross-Functional Collaboration: Work with delivery, operations, and marketing for seamless engagements.
• Budget Oversight: Manage sales budget and ensure ROI.
• Industry Representation: Represent the company at events to boost brand visibility.

Skills

Strategic sales leadership

Enterprise client acquisition

Relationship management

Solution development

Market expansion

Sales team development

Performance management

Cross-functional collaboration

Budget oversight

Industry representation

Education

Bachelor’s degree in Business/Marketing or related field

MBA preferred

Tools

CRM systems

Sales analytics tools

Job description

Mass Markets seeks an experienced VP BPO Sales to lead the sales strategy and growth across the BPO sector. This executive role drives enterprise client acquisition, builds C-suite partnerships, and delivers tailored outsourcing solutions to complex needs.

The role requires a track record of exceeding revenue targets, long sales cycles expertise, and strong leadership. Travel to client meetings and industry events is expected in a dynamic, fast-paced environment.