VP, Enterprise BPO Sales & Growth

Mass Markets; Richmond (VA); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Supplemental Insurance

Career Growth

Paid Training

Fun, Engaging Work Environment

Casual Dress Code

Job summary

Mass Markets is seeking a results-oriented VP BPO Sales to steer the sales strategy and drive growth across the BPO sector. This executive role leads a high-performing team, builds strategic partnerships with enterprise clients, and collaborates with delivery, operations, and marketing to craft tailored outsourcing solutions.

The ideal candidate brings 10+ years in sales, deep BPO experience, and a proven track record of exceeding revenue targets, with willingness to travel for client meetings

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 10+ years of progressive sales experience, with at least 5 years in the BPO industry.
• Proven success in selling complex outsourcing solutions to enterprise clients.
• Track record of exceeding revenue targets in competitive environments.
• Expertise in long sales cycles, high-value contract negotiation, and consultative selling.
• Willingness to travel extensively for client meetings and industry events.

Responsibilities

• Strategic Sales Leadership: develop and execute a comprehensive sales strategy to grow BPO business.
• Enterprise Client Acquisition: pursue new enterprise opportunities with complex outsourcing needs.
• Relationship Management: engage C-suite executives and key decision-makers for partnerships.
• Solution Development: collaborate with teams to tailor BPO solutions delivering business value.
• Market Expansion: identify new service opportunities to broaden the BPO footprint.
• Sales Team Development: recruit and mentor a high-performing sales team.
• Performance Management: define KPIs and monitor pipeline health and revenue.
• Cross-Functional Collaboration: align with delivery, operations, and marketing.
• Budget Oversight: manage sales budget and ROI.

Education

Bachelor’s degree in Business, Marketing, or related field

MBA preferred

Tools

CRM systems

Sales analytics tools

Job description

Mass Markets is seeking a results-oriented VP BPO Sales to steer the sales strategy and drive growth across the BPO sector. This executive role leads a high-performing team, builds strategic partnerships with enterprise clients, and collaborates with delivery, operations, and marketing to craft tailored outsourcing solutions.

The ideal candidate brings 10+ years in sales, deep BPO experience, and a proven track record of exceeding revenue targets, with willingness to travel for client meetings